out of promos early?

https://i.imgur.com/nGCVr8U.png im really confused, after 1 loss i was told i lost my promotion games, im really pissed cos i also got demoted the moment i hit 0 lp without losing on 0 lp. im actually really destraught and i think ill be taking a break for a while..{{item:3070}} {{sticker:cass-cry}}
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