low priority queue issue with restarting queue timer

hey if a moderator or anyone from riot can reply to this would be very much appreciated. To start with not sure if a bug currently or it is intended but on my account specifically going to queue into lol client starts off by putting me into a 10 min low priority queue. now in my past match history does show my last game as a leave from ranked due to net issues but has only been one game. i have been put into a low priority queue in the past due to my own net issues but in the past didnt occur until certain amount of games had been left. this issue seems irregular because has only been one game and for some reason the queue timer has been resetting to 10 min when close to finishing. i hope to hear back from someone about this issue and thank you for ur time
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