Rengar Plush Icon - Merch Store

I have purchased the Rengar Plush, and whenever I try to redeem the icon that comes with it I get this error message "UNLOCK ERROR An unknown problem has occurred. Please try again in a few minutes." And I have been trying to unlock it for an hour or so. I have submitted a ticket, but sometimes they do not get back to me for a week or so and I would really like to get this sorted out asap please!!! {{champion:107}} {{summoner:6}}
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