Not even a chat restriction or a pre warning for ONE sentence

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14-day suspension has awarded for one sentence that I typed in a game. I've been on good behaviour for a very long time, 0:0 toxicity in pretty much all my games during the past year. Other people type even more disgusting things but are given a chat restriction. I know I deserve a chat restriction (wouldn't affect me anyway because I don't even type in the game much) --> Merits my statement of "0:0 toxicity" I think a 14-day suspension is too harsh against my consistently good behaviour. The link is my chat log (not logs) Also, I've sent a ticket but I feel the reply was automated
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