Gehirn (OCE)
: I can't really provide much comfort because we may disagree on how you should have approached this, but let's review. I can see that the offending player you're referring to started the negativity with you for no good reason. We can at least agree that the offending player has some issues they should probably work through before speaking to others in game. But where you went wrong was responding to this player with negativity in kind. If you had instead muted them, ignored their useless words, and reported them after the game (why say they deserved a negative reply but choose to not report them?) there's a good chance they would have been banned and you'd get that satisfying message thanking you for your accurate report, then it's on to your next game instead of your ban. My point with regards your feedback is, that the system isn't going to discern between you initiating negativity and retaliating with negativity. A mute and report from you would have seen the expected behaviour and the system works with that.
gehirn, i need ur help , i'm 5years old lol player , i won't to leave lol again , i will never say anything in game , please read my boards , if u are not busy please , i 'm tired
Gehirn (OCE)
: Hi Byte, I think I know why you want to contact me, I won't raise it here unless you do. But know that I'm not anyone's personal support contact, and I do believe that a regular PS ticket is the appropriate route to get a response to your concerns. If you're not satisfied with their response, reply to me here and I may review it, but regular PS should be your first point of contact for any issues.
pleas i need ur help again , please believe me , i'm 18years old , im internatinal student' i paid 3150aus$ in my accc , can u read my boards , please , only you can help me
Rioter Comments
Gehirn (OCE)
: Even with the increased interest in TT, we ran the numbers, and 6 is the appropriate amount of Challenger slots in TT to keep it in line with solo/duo SR in terms of prestige. When we expanded from 3 to 6 slots, the appropriate amount for the time was 3 slots. The hope was that the queue population would stretch to fill 6 as an appropriate amount. It had an almost negligible effect. It only now fits the 6 slot limit due to how many more players are in the queue due to end of season rewards. Flex having 200 slots is not ideal, given the decreased interest in the queue this year. I will be pushing to have SR Flex ranked slots limited to what they should be next season, only expanding if usage of the queue grows, similar to TT. No guarantee this will happen, will have to see what we can agree on internally.
can you please help me , i made ticket like 30 times , im so down , can u help my ticket , only u can help me , last time u banning me for botting Third-party plug-ins this time u banning me for toxic , can u check my last game please , only u can help me , the supporter from ticket they are never help me , they never checking my chating history from last game , i have nearly full skin , i can't let my acc gone, please help me
Zaps (OCE)
: Twisted Treeline Ranked — The Final Climb!
can you please help me , i made ticket like 30 times , im so down , can u help my ticket , only u can help me , last time u banning me for botting Third-party plug-ins this time u banning me for toxic , can u check my last game please , only u can help me , the supporter from ticket they are never help me , they never checking my chating history from last game , i have nearly full skin , i can't let my acc gone, please help me
Gehirn (OCE)
: I've resolve the issue for you and replied to your ticket.
can u help me , i really need to play lol, i can't sleep everyday , my account is d4 before, now is d5 , please , i didn't do toxic in my last game gehirn,, support person never checking my games, they are just show me my chats , but my chats is ok, can u checking it please
Ninox (OCE)
: You realise this is an official Riot forum? And the the game is *13+* age recommended. I dunno about you but if I had impressionable (and often mean spirited) young teenagers of my own I wouldn't want them thinking it was ok to go around spouting hate to anyone you see, joke or otherwise. There is an argument for not being "too sensitive", but when it comes to *real world* issues that have *real world serious* impacts like racism, you have to respect the reality. Perpetuating racism/hate gets real people really hurt, like physically hurt. You really want to be a part of that for the sake of a cheap laugh?
i can't even understand ur gus sasying , but can u help me , i really need help, last game i never talk to my teammates at first, but they are just give up , they are never help me , they are just blaming me and making me angry, i said : ididot because they are call me inting i said : i will show u real feeding beacsue :they are cal me feedung , but i never feed once, please believe in me, the support person never check the replay , they are just show me the chats , like that 4 sentencense, but thats just reply for my teammates, i never talk to them at first , i know i can't talk too much , because i got ban before, but its happened, i don't know what should i do, i believe u can help me
Rioter Comments
: this is a so funny game, ur support person can't heading, they are never read my ticket , i made 100 ticktet but i never feels i was talk to human i think i just talk to bots
i said they are just making me to say them and ask for reports, my teammates doing nothing when enemy jg comp me , they are just trashtalk to me and making me angry and then ask for report me why can't u motherfukers checking them lol i'm so fucking down with thie motherfuking game i shouldn't pay 3145 in thie fucking free game
: any rioter??? any human?
this is a so funny game, ur support person can't heading, they are never read my ticket , i made 100 ticktet but i never feels i was talk to human i think i just talk to bots
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: Got permanently suspended for being toxic.... nt rly
ocean player : report report report report report report , all day all game ,
Rioter Comments
Gehirn (OCE)
: I've resolve the issue for you and replied to your ticket.
> [{quoted}](name=Riot Gehirn,realm=OCE,application-id=ElA0rvVL,discussion-id=EyJpFx1A,comment-id=00000003000000000000,timestamp=2017-02-27T05:12:30.385+0000) > > I've resolve the issue for you and replied to your ticket. thankyou so much thankyou . thanks for heelp thankyou .
Gehirn (OCE)
: I've sent a message to the support agent, they have not come back on shift yet. When they do they will get back to you or follow up with me.
> [{quoted}](name=Riot Gehirn,realm=OCE,application-id=ElA0rvVL,discussion-id=EyJpFx1A,comment-id=000000030000,timestamp=2017-02-21T02:32:38.951+0000) > > I've sent a message to the support agent, they have not come back on shift yet. When they do they will get back to you or follow up with me. follow up with you . how to do that . what should i do . i will try my best give you what you need information . thankyouverymuch
Gehirn (OCE)
: I get that you're frustrated, but this is a perfect example of how NOT to ask for help. I've reached out to support to take another look at your account, they'll get back to you.
can you please help me . an support person said hee will neveer change my account. i m really sad , please just help me . i can't even sleep . i didn't want say bad word. i can't speak english . please help me . i didn't leveled botting . i didn't selling . i didn't do anythihg!. please check my game plays. please You are wrong to freeze my account for 4 days I can not even sleep. i paid too much money and time in this account . i paid nearly 5000$ in this account . i need your help
Gehirn (OCE)
: I get that you're frustrated, but this is a perfect example of how NOT to ask for help. I've reached out to support to take another look at your account, they'll get back to you.
Alpharius13 (Riot Games Player Support) Feb 19, 23:29 PST Hey, Please note we have provided you with our final answer in this case. Note the matter has been thoroughly investigated and our decision will not be reversed. Regards, Alpharius13 Player Support Specialist look this . this is my oraginal email; khaÏssosweeeeeet Feb 18, 12:08 PST this morning I have received an email saying that my account was suspended saying that my account has been leveled by botting. I am the only person using my account and I have never used any other software as a robot to play the game. I have already used 5000 Australian dollars in this account. You can check my game record I have never violated any of your rules. Why my account is not active anymore? Can you give me the specific reason why my account is suspended? I hope you can activate my account as soon as possible! I have been playing this game for about 5 years. I am really disappointed to say my account just gone missing. I have no idea why this happened! Your prompt reply will be highly appreciated! That is my brother translating to u what im try to say. and ''however, that it's unlikely that the decision will be reversed.'' why you say it i didnt use anything in game , u should check my game plays then banning me or something. i think you didnt check my game plays , because im 1000%din't using anything to play game i didnt level boting ,i don't know what is that , you should look my gameplays i am main khazix player. uselly playing khazix last reason and s5. you shouldnt say'' however, that it's unlikely that the decision will be reversed.'' i am so angry , i cant even sleep , because i paid 5000 australian dollar in this account. please help me? ---Original---
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