: The login for the support page and the website (boards) are separate. https://i.imgur.com/IrSBuzi.png?noredirect There are currently issues with the login transition preventing players from easily logging into support. There are two current workarounds: 1. Open the support page in an incognito/private window and follow the process as normal, pressing the login button when prompted. 2. Log out of the website **from the support page**, and then follow the process as normal, pressing login when prompted. If your support page has the blank "OC" login in the top right, you're good to go. If it only has your summoner icon with "OCEANIA" it means the support page is seeing you as logged in on the website and not in support. You need to follow one of the steps above.
i can log in fine. i can click all the options except my tickets,
Rioter Comments
: If you skipped the two chat restrictions that likely means language like hate speech or suicide encouragement ("kys" and the like) was involved. In your 14 day reform card, there is a very explicit warning that continued violation of the ToS (which verbal abuse qualifies as) would result in a permanent suspension of your account.
the ToS is wrong i continually broke the ToS and only got 2 week bans
: Consistency. That whole log sucks and I would for sure be reporting anyone spouting that all game. You were warned with your previous suspension that further breaches would result in permanent suspension of your account. That means *any* further breaches worthy of a punishment, not just offences worse than your previous, which if you skipped tiers was on a whole other level.
you dont need further or consistent breaches to be punished here is what riot says why i had multiple 2 week suspensions Teotonic June 19th 2018, 1:56:32 am Hello there, Teotonic here to take over - I'd wish we would have met under better circumstances :( The reason for the receiving multiple 2 week bans was because we did not detect enough toxicity for a permanent suspension until enough evidence accumulated to indicate a lack of reform and persistent toxicity. In other words, you received multiple chances before the perma-ban was issued. I hope this clarifies your concern - if you have any other questions let us know. Teotonic Riot Games Support "Faster and faster now!" i take it as they had no evidence to perma ban my account so they gave me 2 week bans. my next punishment was a perma ban but they had no evidence to perma ban me so they gave me a 2 week suspension 3 times. my chat i own fully and would act the same way constantly. my point is i never reformed and stayed the same but somehow they kept banning my account without enough evidence.
: The pot is calling the kettle black. According to the ban's reasoning; You are using passive agressive behavior, therefore you should be ban aswell. But ofcourse, You are not banned; From where you stand, you have the moral high ground. Therefore, it is ok for you to use passive aggressive words.
and that is the point demonemperor where are all the people complaining matsuzaka544 is passive aggressive and why not punish him
: This much can be passable on the level of debating with someone you dont like. There isnt any threats in what the OP said. What you need to understand is, once you get pass your collage social justice warrior BS. And get into the real world. Or, hell! listen to girls talks about people they dont like; You hear passive agressive topics all the time. Your justification of toning down everything to a baby proofing stage is Ridiculous. Tell me, what is the most offensive thing that he said? and lets debate on that. If people cant even tolerate a simple, simple conversation against someone who dont like them, and jusitfy the ban as comeuppance; Then boy oh boy. Life is gonna hit them hard, and hit them dead.
I understand why people can get triggered from my post, they must be special snowflakes. ive had previous debates what i said isn't the nicest and i agree im not wanting to be nice in ranked when players simply cant preform basic functions of the game i don't abuse, ask to report, or report them after the game instead i ask why they cant preform those basic functions of the game i expected in a ranked game and trust me i copped alot of abuse from just asking and never retaliated and asked them to stop abusing me but hey this game looks like its gotten much worst. don't worry Heartvine looks like they are ready to debate my whole existence but not those logs. you speak sense on here demon emperor but once you present other people something that isnt black and white and clear cut perma ban material no one is ready to comment on it and just go for the easy bait of the other toxic logs that are easier to rip apart with one or two sentence posts.
HeartVine (OCE)
: Completely disregarding the fact that you almost *constantly* use chat in a passive-aggressive way (which, in case you weren't already aware, is not going to go down well with basically everyone), I really need to ask: are you colourblind? Because last I checked I didn't have *any* tags and/or colours to indicate that I'm actually a volunteer, and even if I was I wouldn't waste anyone's time trying to refer your case because anyone with half a brain and a basic understanding of how the in-game systems works knows that you're just *not* going to get any punishments reverted with *those* logs. Good luck with that, though. No, really, have fun blaming everyone *but* yourself for your own cantankerous behaviour.
every post ive ever made ive never blamed anyone and always said i own everything i said and will do it again and wont stop. the issue is what am i stopping? im not asking you to refer it its just to bring up a discussion that toxic chat isn't so black and white. asking why someone wont do something isnt the best thing to say in this game anymore i can see, but it seems its treated has hardcore toxic from your response besides you look like you have been triggered from it. every so often i log on i see people post there chat logs and its obvious its not accepted on so many levels and have many other people post on it and mention everything they have said. Thedemonemperor one of them and i kinda agree with all of them, where are all those SJW when my logs are posted?
HeartVine (OCE)
: Well, kinda, yeah. I mean, about 99% of ban appeal posts (on OCE, at least) turn out to be warranted punishments. Thing is, though, if there's any actual legitimacy to OP's claims of "false punishment" it will show up in their logs, and if that's the case then the volunteers can't do anything to attempt correcting the situation, such as referring the case to one of the Rioters if the support staff don't handle it appropriately, if they can't see the logs. You know what they say: "If you've got nothing to hide, you've got nothing to worry about".
here you go mate correct my perma ban situation. Game 1 Bright Dusty: ? Bright Dusty: honor for wukong for keeoping it real Bright Dusty: lol thkans for the heal cait Bright Dusty: lo Bright Dusty: you legit used flash to kill me on 50 hp? Bright Dusty: again cait you werent going to heal me thats why i roam Bright Dusty: cant count on you dont want to Bright Dusty: you legit will let me die just so you have heal up Bright Dusty: caiut get bot\ Bright Dusty: ok Bright Dusty: ccait use trinekt pls Bright Dusty: pls dont abuse me i or anyone else doesnt liek that languaghe Bright Dusty: stop it pls Bright Dusty: we got this guy we scaling good and tryn will be plsit push god Bright Dusty: cazit use trinetks pls you have 2 Bright Dusty: its for free anbd it has a colldown ytou wil lget more Bright Dusty: cait you still have heal why nmot use it on me? Bright Dusty: so anyone else then yourself is a waste? Bright Dusty: you still have 2 trientks you legit wont use any wont heal anyone else Bright Dusty: you are trolling me anbd everyoen else Bright Dusty: gets ganked by wukong stil lhas 2 thats right 32 trinetrks wont use any Bright Dusty: still has heal and flash wont use Bright Dusty: you are trolling Bright Dusty: warding is pressing one button one single buttopn Bright Dusty: like its a bnutton press to put a trinekt down and going on 10 mins now ytou legoit cant do it Bright Dusty: ok Bright Dusty: swainb you liek that heal woudl;ve saved you but cait still ahs it? Bright Dusty: this aint no team cait is being selfish to risky to play a team game Bright Dusty: im so tilted sorry guys Bright Dusty: cait whyh not use heal on anyone but yourself Bright Dusty: it has a cooldown and you get ot use it agian later? Bright Dusty: swain you dont rewally care? Bright Dusty: yep Bright Dusty: cait to selfish wont ward doesnt heal anyuone Bright Dusty: cait why waste it on yourself there? Bright Dusty: caiut Bright Dusty: cait why wont you ward aort use heal opn any one and you cant even asnwer it Bright Dusty: drag? Bright Dusty: cait bot farming cant stop them Bright Dusty: cait bot Bright Dusty: grteedy as Bright Dusty: cait why not heal me ? Bright Dusty: cait? Bright Dusty: stop absuign me pls Bright Dusty: nmcie work tryn Bright Dusty: cait you are just greifing you know it i know it Bright Dusty: asking why you wont heal and thinkgin you are doing it to trol lme Bright Dusty: pls stop abusing me Bright Dusty: pls stop bauing me Bright Dusty: mute report me doitn abuse me pls ive never abused anyone at all Bright Dusty: the reason i am surredning is becasue you guys are abusign and i no longer want to play Bright Dusty: stop greifing me pls Bright Dusty: toxic people lose more games Game 2 Bright Dusty: what is that skin urgot? Bright Dusty: whjy? Bright Dusty: eve Bright Dusty: it weill push to us anyway Bright Dusty: kk Bright Dusty: same baby Bright Dusty: i havnt played in a coupolke of weeks Bright Dusty: did they nerf cho pls tell me they did? Bright Dusty: thank god Bright Dusty: if i cage caity when you knock her she gets stunned on my cage wall? Bright Dusty: loll you had that Bright Dusty: raka had like 100 hp and you wont even flash lol Bright Dusty: lol hiem flash/ Bright Dusty: you guys laggign ? Bright Dusty: urgot why not get mid towerr you in mid? Bright Dusty: ncie work vaytne we can go hard still got ulit Bright Dusty: cait biuld is not good i think Bright Dusty: drag? Bright Dusty: weorst flash lol Bright Dusty: why not get rift? Bright Dusty: legit Bright Dusty: ghet it Bright Dusty: lewgit we had free rift again you guys chase liek way toi hard Bright Dusty: uits not about winning its about playing as a team and no one is responding to anythign i say Bright Dusty: tyhat raka stoping you guys form toweerr Bright Dusty: warded Bright Dusty: ok im getting trolled Bright Dusty: i was leaving heim stood there in bush on a ward Bright Dusty: i typed it pinged it Bright Dusty: he might be troll Bright Dusty: he is toxic im muting and reporting Bright Dusty: ? Bright Dusty: not about winnign its abpout playing as a team Bright Dusty: you guys canm play how ever yuou want iver never asked you to play differently Bright Dusty: if heim wants to abuse me gho ahewad if people dont wantr to get objective like rift go ahead Bright Dusty: if lee wants to make it worst then go ahead Bright Dusty: legit Bright Dusty: legit Bright Dusty: we got drga there was nothiung to fight ovver Bright Dusty: mid wasd dead and i was top allready Bright Dusty: i ping back and you guys gfo into fight Bright Dusty: you do what you want not my choice Bright Dusty: i ping back and you guys go in to fight i did what i could pls dotn grief me Bright Dusty: urgot use wards pls Bright Dusty: trinetis Bright Dusty: urgoit why not use a trinekt Bright Dusty: you have had 2 up for 10 mins? Bright Dusty: pls dont abuse me Bright Dusty: lee muted Bright Dusty: i dont int and i ddint take kills just secured them Bright Dusty: pls dont grief and abuse me Bright Dusty: its not about winning Bright Dusty: urgot you want to win liek this? Bright Dusty: its about plaing nice and as a team Bright Dusty: yopu still have 21 trientks use them psl Bright Dusty: enbd pls Bright Dusty: tank ity?
Gehirn (OCE)
: Now this is my personal opinion: I feel like the approach of not instabanning players for single game slip-ups in behaviour, but bringing the red card out when they cross the line into consistent negativity or extreme/large amounts of abuse is not an approach that can be called "one of the extremes". It's fairly moderate. Honour is there to encourage neutral or better behaviour towards other players, and if you're just kind of a dick and annoying to play with then you won't progress honour. Chat restrictions and bans are a way for the community to say "hold up, not having any of that, think about how you treat other people before you consider playing again" when players really cross the line into consistent or extreme negative behaviour. Now, Honour could be much better at providing feedback about your behaviour other than just being really slow to progress. I can understand how that causes confusion rather than understanding as it seems some players think that if they're not getting banned then they should be progressing their honour rating at the same pace as everyone around them. This is why quick and relevant feedback in systems is important, which leads into my next point. Automated penalty systems. There are probably more reasons we shifted over to automated penalty systems than I myself know, but other than penalizing negative/abusive players really quickly once they've crossed a line, automated systems allow us to get feedback to those players just as fast. Tribunal was slow as hell and single cases required a lot of reviews from players in order to achieve confidence on a case by case basis. Some players were receiving penalties months after the offending game took place, which is pretty useless for both the player being penalized and the community reporting the player. The current automated system (Instant Feedback) is able to achieve pretty much instantaneous penalties and feedback to the penalized player, and is constantly being informed by the sort of behaviour players report after game, so it essentially achieves the same level of case-by-case confidence that Tribunal had. But as always, no system is perfect. But Tribunal and Instant Feedback had and have their own cases of inaccuracies regarding negative behaviour being treated too lightly or too harshly from time to time, which is where Player Support is usually able to come in and correct it on a case-by-case basis when prompted. Of course there is Boards as well where we get to have these kinds of discussions whenever a player wants to present them, just sometimes we end up forming opinions here based on incomplete or incorrect information that can frustrate everybody involved.
does getting constantly reported mean they are constantly negative by default? also why is there way to improve the player base besides punishment? players should act accordingly but when punished why not go into detail on improvement. I was 2 week banned 3 times before my perma, however salty and tilted you find my chats which i agree and will act like that consistently, basically i was told to not be extremely toxic with the chat logs given to me to be softer then any 10 game chat restriction Ive seen on here. i was consistently punished not going to argue if its justified or not but why not offer clear signs to improve upon. it feels like anything that isn't positive is taken as negative and other players will report, just to get the other player punished. should the feedback from the reporter be given to the player being reported to get a clear picture of what others in game find negative, or possible make the person leaving the report have a comment to write down? not related to the points im making but here is the chat logs i got for my perma ban for anyone wanting to see them Game 1 Bright Dusty: ? Bright Dusty: honor for wukong for keeoping it real Bright Dusty: lol thkans for the heal cait Bright Dusty: lo Bright Dusty: you legit used flash to kill me on 50 hp? Bright Dusty: again cait you werent going to heal me thats why i roam Bright Dusty: cant count on you dont want to Bright Dusty: you legit will let me die just so you have heal up Bright Dusty: caiut get bot\ Bright Dusty: ok Bright Dusty: ccait use trinekt pls Bright Dusty: pls dont abuse me i or anyone else doesnt liek that languaghe Bright Dusty: stop it pls Bright Dusty: we got this guy we scaling good and tryn will be plsit push god Bright Dusty: cazit use trinetks pls you have 2 Bright Dusty: its for free anbd it has a colldown ytou wil lget more Bright Dusty: cait you still have heal why nmot use it on me? Bright Dusty: so anyone else then yourself is a waste? Bright Dusty: you still have 2 trientks you legit wont use any wont heal anyone else Bright Dusty: you are trolling me anbd everyoen else Bright Dusty: gets ganked by wukong stil lhas 2 thats right 32 trinetrks wont use any Bright Dusty: still has heal and flash wont use Bright Dusty: you are trolling Bright Dusty: warding is pressing one button one single buttopn Bright Dusty: like its a bnutton press to put a trinekt down and going on 10 mins now ytou legoit cant do it Bright Dusty: ok Bright Dusty: swainb you liek that heal woudl;ve saved you but cait still ahs it? Bright Dusty: this aint no team cait is being selfish to risky to play a team game Bright Dusty: im so tilted sorry guys Bright Dusty: cait whyh not use heal on anyone but yourself Bright Dusty: it has a cooldown and you get ot use it agian later? Bright Dusty: swain you dont rewally care? Bright Dusty: yep Bright Dusty: cait to selfish wont ward doesnt heal anyuone Bright Dusty: cait why waste it on yourself there? Bright Dusty: caiut Bright Dusty: cait why wont you ward aort use heal opn any one and you cant even asnwer it Bright Dusty: drag? Bright Dusty: cait bot farming cant stop them Bright Dusty: cait bot Bright Dusty: grteedy as Bright Dusty: cait why not heal me ? Bright Dusty: cait? Bright Dusty: stop absuign me pls Bright Dusty: nmcie work tryn Bright Dusty: cait you are just greifing you know it i know it Bright Dusty: asking why you wont heal and thinkgin you are doing it to trol lme Bright Dusty: pls stop abusing me Bright Dusty: pls stop bauing me Bright Dusty: mute report me doitn abuse me pls ive never abused anyone at all Bright Dusty: the reason i am surredning is becasue you guys are abusign and i no longer want to play Bright Dusty: stop greifing me pls Bright Dusty: toxic people lose more games Game 2 Bright Dusty: what is that skin urgot? Bright Dusty: whjy? Bright Dusty: eve Bright Dusty: it weill push to us anyway Bright Dusty: kk Bright Dusty: same baby Bright Dusty: i havnt played in a coupolke of weeks Bright Dusty: did they nerf cho pls tell me they did? Bright Dusty: thank god Bright Dusty: if i cage caity when you knock her she gets stunned on my cage wall? Bright Dusty: loll you had that Bright Dusty: raka had like 100 hp and you wont even flash lol Bright Dusty: lol hiem flash/ Bright Dusty: you guys laggign ? Bright Dusty: urgot why not get mid towerr you in mid? Bright Dusty: ncie work vaytne we can go hard still got ulit Bright Dusty: cait biuld is not good i think Bright Dusty: drag? Bright Dusty: weorst flash lol Bright Dusty: why not get rift? Bright Dusty: legit Bright Dusty: ghet it Bright Dusty: lewgit we had free rift again you guys chase liek way toi hard Bright Dusty: uits not about winning its about playing as a team and no one is responding to anythign i say Bright Dusty: tyhat raka stoping you guys form toweerr Bright Dusty: warded Bright Dusty: ok im getting trolled Bright Dusty: i was leaving heim stood there in bush on a ward Bright Dusty: i typed it pinged it Bright Dusty: he might be troll Bright Dusty: he is toxic im muting and reporting Bright Dusty: ? Bright Dusty: not about winnign its abpout playing as a team Bright Dusty: you guys canm play how ever yuou want iver never asked you to play differently Bright Dusty: if heim wants to abuse me gho ahewad if people dont wantr to get objective like rift go ahead Bright Dusty: if lee wants to make it worst then go ahead Bright Dusty: legit Bright Dusty: legit Bright Dusty: we got drga there was nothiung to fight ovver Bright Dusty: mid wasd dead and i was top allready Bright Dusty: i ping back and you guys gfo into fight Bright Dusty: you do what you want not my choice Bright Dusty: i ping back and you guys go in to fight i did what i could pls dotn grief me Bright Dusty: urgot use wards pls Bright Dusty: trinetis Bright Dusty: urgoit why not use a trinekt Bright Dusty: you have had 2 up for 10 mins? Bright Dusty: pls dont abuse me Bright Dusty: lee muted Bright Dusty: i dont int and i ddint take kills just secured them Bright Dusty: pls dont grief and abuse me Bright Dusty: its not about winning Bright Dusty: urgot you want to win liek this? Bright Dusty: its about plaing nice and as a team Bright Dusty: yopu still have 21 trientks use them psl Bright Dusty: enbd pls Bright Dusty: tank ity?
: here is what happens when you get reported alot perma banned. i make it no mystery i get tilted and salty in chat but i don't abuse and ask people to stop abusing. Game 1 Bright Dusty: ? Bright Dusty: honor for wukong for keeoping it real Bright Dusty: lol thkans for the heal cait Bright Dusty: lo Bright Dusty: you legit used flash to kill me on 50 hp? Bright Dusty: again cait you werent going to heal me thats why i roam Bright Dusty: cant count on you dont want to Bright Dusty: you legit will let me die just so you have heal up Bright Dusty: caiut get bot\ Bright Dusty: ok Bright Dusty: ccait use trinekt pls Bright Dusty: pls dont abuse me i or anyone else doesnt liek that languaghe Bright Dusty: stop it pls Bright Dusty: we got this guy we scaling good and tryn will be plsit push god Bright Dusty: cazit use trinetks pls you have 2 Bright Dusty: its for free anbd it has a colldown ytou wil lget more Bright Dusty: cait you still have heal why nmot use it on me? Bright Dusty: so anyone else then yourself is a waste? Bright Dusty: you still have 2 trientks you legit wont use any wont heal anyone else Bright Dusty: you are trolling me anbd everyoen else Bright Dusty: gets ganked by wukong stil lhas 2 thats right 32 trinetrks wont use any Bright Dusty: still has heal and flash wont use Bright Dusty: you are trolling Bright Dusty: warding is pressing one button one single buttopn Bright Dusty: like its a bnutton press to put a trinekt down and going on 10 mins now ytou legoit cant do it Bright Dusty: ok Bright Dusty: swainb you liek that heal woudl;ve saved you but cait still ahs it? Bright Dusty: this aint no team cait is being selfish to risky to play a team game Bright Dusty: im so tilted sorry guys Bright Dusty: cait whyh not use heal on anyone but yourself Bright Dusty: it has a cooldown and you get ot use it agian later? Bright Dusty: swain you dont rewally care? Bright Dusty: yep Bright Dusty: cait to selfish wont ward doesnt heal anyuone Bright Dusty: cait why waste it on yourself there? Bright Dusty: caiut Bright Dusty: cait why wont you ward aort use heal opn any one and you cant even asnwer it Bright Dusty: drag? Bright Dusty: cait bot farming cant stop them Bright Dusty: cait bot Bright Dusty: grteedy as Bright Dusty: cait why not heal me ? Bright Dusty: cait? Bright Dusty: stop absuign me pls Bright Dusty: nmcie work tryn Bright Dusty: cait you are just greifing you know it i know it Bright Dusty: asking why you wont heal and thinkgin you are doing it to trol lme Bright Dusty: pls stop abusing me Bright Dusty: pls stop bauing me Bright Dusty: mute report me doitn abuse me pls ive never abused anyone at all Bright Dusty: the reason i am surredning is becasue you guys are abusign and i no longer want to play Bright Dusty: stop greifing me pls Bright Dusty: toxic people lose more games Game 2 Bright Dusty: what is that skin urgot? Bright Dusty: whjy? Bright Dusty: eve Bright Dusty: it weill push to us anyway Bright Dusty: kk Bright Dusty: same baby Bright Dusty: i havnt played in a coupolke of weeks Bright Dusty: did they nerf cho pls tell me they did? Bright Dusty: thank god Bright Dusty: if i cage caity when you knock her she gets stunned on my cage wall? Bright Dusty: loll you had that Bright Dusty: raka had like 100 hp and you wont even flash lol Bright Dusty: lol hiem flash/ Bright Dusty: you guys laggign ? Bright Dusty: urgot why not get mid towerr you in mid? Bright Dusty: ncie work vaytne we can go hard still got ulit Bright Dusty: cait biuld is not good i think Bright Dusty: drag? Bright Dusty: weorst flash lol Bright Dusty: why not get rift? Bright Dusty: legit Bright Dusty: ghet it Bright Dusty: lewgit we had free rift again you guys chase liek way toi hard Bright Dusty: uits not about winning its about playing as a team and no one is responding to anythign i say Bright Dusty: tyhat raka stoping you guys form toweerr Bright Dusty: warded Bright Dusty: ok im getting trolled Bright Dusty: i was leaving heim stood there in bush on a ward Bright Dusty: i typed it pinged it Bright Dusty: he might be troll Bright Dusty: he is toxic im muting and reporting Bright Dusty: ? Bright Dusty: not about winnign its abpout playing as a team Bright Dusty: you guys canm play how ever yuou want iver never asked you to play differently Bright Dusty: if heim wants to abuse me gho ahewad if people dont wantr to get objective like rift go ahead Bright Dusty: if lee wants to make it worst then go ahead Bright Dusty: legit Bright Dusty: legit Bright Dusty: we got drga there was nothiung to fight ovver Bright Dusty: mid wasd dead and i was top allready Bright Dusty: i ping back and you guys gfo into fight Bright Dusty: you do what you want not my choice Bright Dusty: i ping back and you guys go in to fight i did what i could pls dotn grief me Bright Dusty: urgot use wards pls Bright Dusty: trinetis Bright Dusty: urgoit why not use a trinekt Bright Dusty: you have had 2 up for 10 mins? Bright Dusty: pls dont abuse me Bright Dusty: lee muted Bright Dusty: i dont int and i ddint take kills just secured them Bright Dusty: pls dont grief and abuse me Bright Dusty: its not about winning Bright Dusty: urgot you want to win liek this? Bright Dusty: its about plaing nice and as a team Bright Dusty: yopu still have 21 trientks use them psl Bright Dusty: enbd pls Bright Dusty: tank ity?
also this chat is extremely inflammatory and offensive. let that sink in that riot says this is extremely inflammatory and offensive and the other chat log linked isn't.
Gehirn (OCE)
: Hi Kìt. You're still making progress on your honour level, but it is slow. You tend to regularly have games where you'll spin up an argument with other members of your team (or the opposing team) and keep them going until the end of the game. Calling people names and telling them to "fuck up" is also not helping. You get reported a lot (not in the top percentile or anything, but way above average). Looking at those reports your teammates regularly reckon you're holding the team back, talking about things like "wasting everyone's time, negative and giving up attitude, abusive swearing, abusing the opposing team", stuff like that. You've not been penalized for any of this yet, but it is slowing down your honour progression. My advice would be to stop making excuses or complaining about the game in chat and getting into arguments. You just gotta show up and play. You can communicate with other people, and yeah sometimes they'll take it the wrong way - such is text chat. But when they do, firing back at them is not what most people do. The person with a high honour rating will be the person who, when that happens, they just shrug it off, mute, play the game out, and report if they feel it's justified. Totally neutral behaviour, nothing overly positive required.
here is what happens when you get reported alot perma banned. i make it no mystery i get tilted and salty in chat but i don't abuse and ask people to stop abusing. Game 1 Bright Dusty: ? Bright Dusty: honor for wukong for keeoping it real Bright Dusty: lol thkans for the heal cait Bright Dusty: lo Bright Dusty: you legit used flash to kill me on 50 hp? Bright Dusty: again cait you werent going to heal me thats why i roam Bright Dusty: cant count on you dont want to Bright Dusty: you legit will let me die just so you have heal up Bright Dusty: caiut get bot\ Bright Dusty: ok Bright Dusty: ccait use trinekt pls Bright Dusty: pls dont abuse me i or anyone else doesnt liek that languaghe Bright Dusty: stop it pls Bright Dusty: we got this guy we scaling good and tryn will be plsit push god Bright Dusty: cazit use trinetks pls you have 2 Bright Dusty: its for free anbd it has a colldown ytou wil lget more Bright Dusty: cait you still have heal why nmot use it on me? Bright Dusty: so anyone else then yourself is a waste? Bright Dusty: you still have 2 trientks you legit wont use any wont heal anyone else Bright Dusty: you are trolling me anbd everyoen else Bright Dusty: gets ganked by wukong stil lhas 2 thats right 32 trinetrks wont use any Bright Dusty: still has heal and flash wont use Bright Dusty: you are trolling Bright Dusty: warding is pressing one button one single buttopn Bright Dusty: like its a bnutton press to put a trinekt down and going on 10 mins now ytou legoit cant do it Bright Dusty: ok Bright Dusty: swainb you liek that heal woudl;ve saved you but cait still ahs it? Bright Dusty: this aint no team cait is being selfish to risky to play a team game Bright Dusty: im so tilted sorry guys Bright Dusty: cait whyh not use heal on anyone but yourself Bright Dusty: it has a cooldown and you get ot use it agian later? Bright Dusty: swain you dont rewally care? Bright Dusty: yep Bright Dusty: cait to selfish wont ward doesnt heal anyuone Bright Dusty: cait why waste it on yourself there? Bright Dusty: caiut Bright Dusty: cait why wont you ward aort use heal opn any one and you cant even asnwer it Bright Dusty: drag? Bright Dusty: cait bot farming cant stop them Bright Dusty: cait bot Bright Dusty: grteedy as Bright Dusty: cait why not heal me ? Bright Dusty: cait? Bright Dusty: stop absuign me pls Bright Dusty: nmcie work tryn Bright Dusty: cait you are just greifing you know it i know it Bright Dusty: asking why you wont heal and thinkgin you are doing it to trol lme Bright Dusty: pls stop abusing me Bright Dusty: pls stop bauing me Bright Dusty: mute report me doitn abuse me pls ive never abused anyone at all Bright Dusty: the reason i am surredning is becasue you guys are abusign and i no longer want to play Bright Dusty: stop greifing me pls Bright Dusty: toxic people lose more games Game 2 Bright Dusty: what is that skin urgot? Bright Dusty: whjy? Bright Dusty: eve Bright Dusty: it weill push to us anyway Bright Dusty: kk Bright Dusty: same baby Bright Dusty: i havnt played in a coupolke of weeks Bright Dusty: did they nerf cho pls tell me they did? Bright Dusty: thank god Bright Dusty: if i cage caity when you knock her she gets stunned on my cage wall? Bright Dusty: loll you had that Bright Dusty: raka had like 100 hp and you wont even flash lol Bright Dusty: lol hiem flash/ Bright Dusty: you guys laggign ? Bright Dusty: urgot why not get mid towerr you in mid? Bright Dusty: ncie work vaytne we can go hard still got ulit Bright Dusty: cait biuld is not good i think Bright Dusty: drag? Bright Dusty: weorst flash lol Bright Dusty: why not get rift? Bright Dusty: legit Bright Dusty: ghet it Bright Dusty: lewgit we had free rift again you guys chase liek way toi hard Bright Dusty: uits not about winning its about playing as a team and no one is responding to anythign i say Bright Dusty: tyhat raka stoping you guys form toweerr Bright Dusty: warded Bright Dusty: ok im getting trolled Bright Dusty: i was leaving heim stood there in bush on a ward Bright Dusty: i typed it pinged it Bright Dusty: he might be troll Bright Dusty: he is toxic im muting and reporting Bright Dusty: ? Bright Dusty: not about winnign its abpout playing as a team Bright Dusty: you guys canm play how ever yuou want iver never asked you to play differently Bright Dusty: if heim wants to abuse me gho ahewad if people dont wantr to get objective like rift go ahead Bright Dusty: if lee wants to make it worst then go ahead Bright Dusty: legit Bright Dusty: legit Bright Dusty: we got drga there was nothiung to fight ovver Bright Dusty: mid wasd dead and i was top allready Bright Dusty: i ping back and you guys gfo into fight Bright Dusty: you do what you want not my choice Bright Dusty: i ping back and you guys go in to fight i did what i could pls dotn grief me Bright Dusty: urgot use wards pls Bright Dusty: trinetis Bright Dusty: urgoit why not use a trinekt Bright Dusty: you have had 2 up for 10 mins? Bright Dusty: pls dont abuse me Bright Dusty: lee muted Bright Dusty: i dont int and i ddint take kills just secured them Bright Dusty: pls dont grief and abuse me Bright Dusty: its not about winning Bright Dusty: urgot you want to win liek this? Bright Dusty: its about plaing nice and as a team Bright Dusty: yopu still have 21 trientks use them psl Bright Dusty: enbd pls Bright Dusty: tank ity?
Rioter Comments
: REVIEW THE BAN SYSTEM
you spoke to much and distracted your team mates you should have been perma banned.
Tomblade (OCE)
: Hi Karma x Sivir, I've had a quick look through your chatlogs - I'm not sure if you were sent the correct logs as it is very clear on my end where your negative behaviour was. Would you be open to sharing what you were sent in your ban email so we can discuss? Otherwise with your permission I will share the logs that I have.
can you post every chat log ive been reported in leading up to my ban?
: Banning your chat permanently doesn't solve the problem, it only pushes your outlet to somewhere else that is likely also harmful to other players (trolling, griefing, afking etc). You *yourself* need to find a healthy outlet for your frustration, rather than abusing random internet strangers and saying "I can't help it and noone will help me". It's your behaviour, and therefore your responsibility. Outsiders can only help you if you are *really* willing to be helped. Try yelling at your screen instead of typing, isn't practical in all situations but it might work for you. If that doesn't work try moving your chat off screen, or if you have a keyboard you can rebind (razer or some such) then unbind your enter key while you are in game. If you can't do either of those then maybe try to look a bit deeper into why you get frustrated and get some perspective. Is it because someone isn't doing what you tell them? Do you do what random strangers tell you when it doesn't make sense to you or is something they could do themselves just as easily? Probably not. Is it because your score is better than everyone else's but they won't follow you? KDA isn't everything and they know that, so if you want them to follow your lead, you have to give them a better reason than "I have a good score". Is it because you're having a bad game and you know you should be better but it feels like you can't catch a break? Take a break from the game (after you finish it of course), since clearly you aren't in the best space to be playing League. As for in the game itself, take a deep breath, back up and play it real safe until you can either catch up or help your team to pull something off. You don't have to carry to win, ideally you just have to not feed. Is it because someone on your team is toxic? What do you think being toxic back accomplishes? You might think it's closure or revenge, but really it's just fuel for their fire and stopping to their level. You don't stop toxicity by becoming part of the problem. Take a breath, and mute them. If you report them after game then they'll get their punishment in the form of a ban, which is far more effective than anything a random stranger (you) can yell at them. It's just not worth it.
Great points What about if the player has played for years, never been punished but never uses chat or sees the point to it, all it does is interver could they get it removed? If chat is removed permantly I think less people would be banned because toxicity In Chat is punished more then trolling.
: opt out of chat
before being banned. ive asked to have my chat restricted by choice and not allow me to use this function. the answer i got was it wont show if ive improved if the chat is not there to distinguish whether ive improved or not. however they never try to help me improve just constant punishments but that is another story.
: It's possible it was someone else that he reported, or it's possible it was from a game he played previously and only popped up then because it takes a couple mins to go through and he might have gone straight into a game.
no, they only reported me, so they knew it was me before i even saw any punishment dished out. why have the game that triggers the report and suspension of me, not show up on the player behavior card. it pops up straight away for the person doing the reporting and takes some minutes later for the punishment to be dished out
: And in all those restrictions you didn't think that maybe you were doing something not ok? But yes, they would have been, if you were only going through the automated system you wouldn't have had nearly so many chances, you would have had a 10 game chat, a 25 game chat, a 14 day ban and then a perma.
i would send a support ticket to riot explaining what i can do, the response i would get was to focus on my own game. it was in that order i had so many 10, 25 game chat bans. and 3, 2 week suspensions. was i doing something wrong if im getting punished i would say yes. i have more pride in myself and would rather play how i want to play and not belittle myself to not get reported,banned. if riot wants to push vision and teamwork onto its playbase and i go into a game where no one talks and have people on my team put down 5-8 trinkets in a 40 min game, then i would rather win or lose the way i want to play and do what i want to do. here is one of the conversations about becoming better Bright Dusty March 09, 2017 01:25 hello how are you? after completing my second 2 week punishment my behavior has improved, well i believe but its not good enough. im still showing signs of what is mentioned below by another rioter. before i get another 2 week suspension what can i do to improve on. go over my recent games and see what i can do better pls. Econetics (Riot Games Player Support) Feb 14, 10:31 PST Hey there, Your account was locked during a manual audit because we observed a pattern of excessive toxicity within a small period of time. This has resulted in a 2 week suspension placed on your account. Here are some Chat logs from games where you displayed offensive behavior: [3:14] Bright Dusty (Morgana): wow [3:23] Bright Dusty (Morgana): i can tell [7:11] Bright Dusty (Morgana): i wantyed to back cait pls use heal im so sick of adcs you cant use summoenrs it happens to often kid [10:28] Bright Dusty (Morgana): whjy heal after i die? pls tell me [12:28] Bright Dusty (Morgana): pls come bot gravesn and help get this tower im roaming if you wontr [17:27] Bright Dusty (Morgana): im not kidding you guys catn even use basic sumnmoenrs [21:13] Bright Dusty (Morgana): cass flash ultri [22:25] Bright Dusty (Morgana): cait [30:29] Bright Dusty (Morgana): cait why do you nerver ulti? [31:25] Bright Dusty (Morgana): pls stop absuing me i just noticed you leave summoenrs up so long and barely ulti [35:23] Bright Dusty (Morgana): cait real pls use summoenrs These are examples of berating your teammates by asking overly sarcastic questions with malcious intent. We will not be lifting the suspension due to the negativity observed. Keep in mind that if audited again for negative behavior your account will be permanently suspended. The good news is that most players will never reach that level of punishment. In fact, most players who have been warned or suspended are able to change their behavior completely; I am confident that with the right attitude you can avoid any bans in the future. Best of luck out there! Econetics Player Support Shuriman Acolyte Shurima? with this getting me 2 week banned for the second time in about a month and half. i knwo im still gettitng reported for similar less toxic behavior. as i believe getting reported no matter what is enough to get you punished. what can i do to improve my behavior Gunny March 09, 2017 11:02 Hey there my name is Gunny and I'm here to help you! So through a lot of your games and especially the ones that you are receiving reports from other players for I can see a trend of negative attitude. Most often this seems to be taking the form of passive aggressive comments or giving backhanded advice. When I find myself focusing on other players too much I end up playing worse and having an all around bad time. In times like that, I force myself to take a few days off from Leagues and come back to it with a fresh perspective. If that's not something you want to do, another tactic I like to use is to limit myself to not typing unless I am giving a compliment to another player or discussing something lighthearted (complimenting their good plays, kills etc.) I hope my advice has helped you out and I appreciate that you're looking to reform :D Have a fantastic day and feel free to hit me up with any other questions or concerns! Gunny Riot Games Player Support Bright Dusty March 09, 2017 11:57 What do you mean with back handed advice, I'm not familiar with that term. I like the idea of taken some days off, with uni starting up again it seems like the best choice. In my games I give compliments, like good play, or nice Cs, you're a good player, or nice comeback. However I tend to also mentoin when people throw, can't use abilities in the form of asking them why they can't use X summoner. It seems like for me, voicing my opinion is troubling. I get nothing for mentoining a compliment and every punishment possible for talking negative. You're response focusing on my passive aggressiveness confirms it. You bring up to mentoin compliments. If you look over my games I do give compliments, I say sorry for doing X play and throwing. Light hearted isn't worth it, my next punishment could be my last and given that any report can be taken to the extreme with my copy and paste with the previous rioter, do you really think something light hearted wouldn't get me reported and punished. Is there a possible way to impose a chat restriction? Mama Meep March 12, 2017 04:20 Hey there, I'm Mama Meep here to assist you on behalf of Gunny. We don't have a system to permanently disable a player's chatting abilities or issue chat restrictions outside of punishments. We personally feel as it won't be helpful to the community's game experience. Chatting is an essential tool for the game, and allowing players to disable it also won't give them the opportunity to truly reform. If you personally feel the chat-box is something you don't want to associate with, you can try these options: Disable All-chat in your options menu Type '/mute all' in your chatbox at the beginning of each game Click your 'Enter' key and then click on your chatbox to drag it off your screen Kind regards, Mama Meep Player Behavior & Game Support ❄️ Meep Collector ❄️
KaynMid (OCE)
: id just like to point out, its not that people think the report system doesnt work. its that we know the report system doesnt work. Lets lay out the groundwork. Automated system that by nature requires certain checkboxes to be ticked for punishment to actually occur. Weighted report system that makes your reports less valuable the more you report. The first option is well known, its automated thats a fact, and anyone with even subpar knowledge of programming (i myself am fairly proficient, infact i specialise in the types of ai/automated systems that riot would be using, but on a much grander more resource intensive scale (like neural networks)) knows that an automated system cannot look for something it doesnt know exists. namely for a report to be valid the automated system must look for a flag that it is preprogrammed to look for, be it a regex search for keywords with a weighted value on each word where you pump those numbers into an algorithm to figure out just how negative that players language is, like for instance the occasional %%%%% please wont get you banned as the weighting value of %%%%% is alone not enough to flag the report, but if you were to say string a sentence such as "you fucking %%%%%% i hope you get cancer and die" the words fucking, %%%%%%, cancer and die would all have weighting values that when combined would probably cause a flag to occur. Hence why its very very easy to cheat the system if you know what the system is actually looking for, like for instance passive aggressive trolling, where you use specific wording to anger your teammates without explicit language (well placed mmhmm's, lovely's, good jobs, etc) you wont get banned for that without a human audit, ill bet any money on that, but thats a discussion for another time. What is more pressing is the need for consistency in report to trigger action on the account coupled with the decreasing value of reports. Its well known that the more you report the less value in your reports, hell every time i make a new account i see that mythical "a player you have reported has been punished" message 5-10 times within the first week, then the well runs dry. Why? because i report often, very often, too often, but all my reports are always accurate. So on a brand new account i start off by causing punishment left right and center (as was the case when i made this account and any of my other smurfs) because my reports are actually valuable, but as you get into the thousands of reports made (like on my main) it very quickly devolves into seeing one of those messages every 2-300 reports. Which is a conflicting issue, requiring consistency in reports means that there is X number of report points (thats what we will call report value from this point forth) wasted just getting that player flagged for action. For every player that actually gets punished theres X number of players who have had their report points diminished without seeing any action actually made up until the point that last report that tipped the scale went through. Which is why the report system is damn near useless, your reports have next to no value unless you are the type of person to never report, and if you are the type of person who is trying to clean up the community by reporting your reports dont matter leading to the idea that the report system doesnt work (irregardless of my opinion on the automatic system that is true)
also now that i remember once the abuse happens, i surrender non stop, every mins if i can. winning or losing doesnt matter, when abuse happens i no longer want to play, so i surrender non stop till the game is over, eve nif the enemy has 3 inhibs down and we have baron ill still surrender. i dont troll i still play to win but im forced to stay in the game with people who have abused me and still are when ive got them muted or i get punished for leaving.
KaynMid (OCE)
: id just like to point out, its not that people think the report system doesnt work. its that we know the report system doesnt work. Lets lay out the groundwork. Automated system that by nature requires certain checkboxes to be ticked for punishment to actually occur. Weighted report system that makes your reports less valuable the more you report. The first option is well known, its automated thats a fact, and anyone with even subpar knowledge of programming (i myself am fairly proficient, infact i specialise in the types of ai/automated systems that riot would be using, but on a much grander more resource intensive scale (like neural networks)) knows that an automated system cannot look for something it doesnt know exists. namely for a report to be valid the automated system must look for a flag that it is preprogrammed to look for, be it a regex search for keywords with a weighted value on each word where you pump those numbers into an algorithm to figure out just how negative that players language is, like for instance the occasional %%%%% please wont get you banned as the weighting value of %%%%% is alone not enough to flag the report, but if you were to say string a sentence such as "you fucking %%%%%% i hope you get cancer and die" the words fucking, %%%%%%, cancer and die would all have weighting values that when combined would probably cause a flag to occur. Hence why its very very easy to cheat the system if you know what the system is actually looking for, like for instance passive aggressive trolling, where you use specific wording to anger your teammates without explicit language (well placed mmhmm's, lovely's, good jobs, etc) you wont get banned for that without a human audit, ill bet any money on that, but thats a discussion for another time. What is more pressing is the need for consistency in report to trigger action on the account coupled with the decreasing value of reports. Its well known that the more you report the less value in your reports, hell every time i make a new account i see that mythical "a player you have reported has been punished" message 5-10 times within the first week, then the well runs dry. Why? because i report often, very often, too often, but all my reports are always accurate. So on a brand new account i start off by causing punishment left right and center (as was the case when i made this account and any of my other smurfs) because my reports are actually valuable, but as you get into the thousands of reports made (like on my main) it very quickly devolves into seeing one of those messages every 2-300 reports. Which is a conflicting issue, requiring consistency in reports means that there is X number of report points (thats what we will call report value from this point forth) wasted just getting that player flagged for action. For every player that actually gets punished theres X number of players who have had their report points diminished without seeing any action actually made up until the point that last report that tipped the scale went through. Which is why the report system is damn near useless, your reports have next to no value unless you are the type of person to never report, and if you are the type of person who is trying to clean up the community by reporting your reports dont matter leading to the idea that the report system doesnt work (irregardless of my opinion on the automatic system that is true)
interesting, i do report alot. the people that abuse me in game. obviously i never get the full chat logs but i can assure you, my team in both those games should also be perma banned when im getting banned. ive had people respond with not wasting heal on you ******, and constantly abused, have players ask everyone in the game to report me non stop. i report and move on sometimes to get the same player the next game. anyway you seem to know some stuff about it. what do you think triggers my bans, what key word you think? i can assure you i dont swear, abuse in chat in my other games. its more or less what you see there. the worst Ive said i can remeber that triggered this ban was like "youre trolling why troll im reporting you" from what i remembered, or asking what peoples rank they are, after the 15 time of not using a summoner. just to add on the games where i get players and they do awesome and good stuff, i always tell the good job, or nice comeback, or we got this, stuff like that.
: I think there's a key fact you are missing here. Both of his punishments where issued after *manual* review. As you say, the automated system cannot understand behaviour it hasn't "learned", which is precisely why in cases like this, where someone is being reliably reported but the system can't determine the reason it is handled by a manual review. A case like this is not the norm, which is half the point of manual reviews, to handle fringe/unusual cases. As for report weight, it only goes down if you falsely report, perhaps you should consider what behaviour you are reporting, and if it's actually punishment worthy. I'm also fairly certain that report weight is no longer a factor (recent change), and that false reports are simply thrown out with no impact on the reporting player, but I've had some conflicting info so have to confirm that one.
its not just manual review, ive got chat restricted more times i can count, they all cant be manually reviewed?
KaynMid (OCE)
: id just like to point out, its not that people think the report system doesnt work. its that we know the report system doesnt work. Lets lay out the groundwork. Automated system that by nature requires certain checkboxes to be ticked for punishment to actually occur. Weighted report system that makes your reports less valuable the more you report. The first option is well known, its automated thats a fact, and anyone with even subpar knowledge of programming (i myself am fairly proficient, infact i specialise in the types of ai/automated systems that riot would be using, but on a much grander more resource intensive scale (like neural networks)) knows that an automated system cannot look for something it doesnt know exists. namely for a report to be valid the automated system must look for a flag that it is preprogrammed to look for, be it a regex search for keywords with a weighted value on each word where you pump those numbers into an algorithm to figure out just how negative that players language is, like for instance the occasional %%%%% please wont get you banned as the weighting value of %%%%% is alone not enough to flag the report, but if you were to say string a sentence such as "you fucking %%%%%% i hope you get cancer and die" the words fucking, %%%%%%, cancer and die would all have weighting values that when combined would probably cause a flag to occur. Hence why its very very easy to cheat the system if you know what the system is actually looking for, like for instance passive aggressive trolling, where you use specific wording to anger your teammates without explicit language (well placed mmhmm's, lovely's, good jobs, etc) you wont get banned for that without a human audit, ill bet any money on that, but thats a discussion for another time. What is more pressing is the need for consistency in report to trigger action on the account coupled with the decreasing value of reports. Its well known that the more you report the less value in your reports, hell every time i make a new account i see that mythical "a player you have reported has been punished" message 5-10 times within the first week, then the well runs dry. Why? because i report often, very often, too often, but all my reports are always accurate. So on a brand new account i start off by causing punishment left right and center (as was the case when i made this account and any of my other smurfs) because my reports are actually valuable, but as you get into the thousands of reports made (like on my main) it very quickly devolves into seeing one of those messages every 2-300 reports. Which is a conflicting issue, requiring consistency in reports means that there is X number of report points (thats what we will call report value from this point forth) wasted just getting that player flagged for action. For every player that actually gets punished theres X number of players who have had their report points diminished without seeing any action actually made up until the point that last report that tipped the scale went through. Which is why the report system is damn near useless, your reports have next to no value unless you are the type of person to never report, and if you are the type of person who is trying to clean up the community by reporting your reports dont matter leading to the idea that the report system doesnt work (irregardless of my opinion on the automatic system that is true)
interesting, i do report alot. the people that abuse me in game. obviously i never get the full chat logs but i can assure you, my team in both those games should also be perma banned when im getting banned. ive had people respond with not wasting heal on you ******, and constantly abused, have players ask everyone in the game to report me non stop. i report and move on sometimes to get the same player the next game. anyway you seem to know some stuff about it. what do you think triggers my bans, what key word you think? i can assure you i dont swear, abuse in chat in my other games. its more or less what you see there. the worst Ive said i can remeber that triggered this ban was like "youre trolling why troll im reporting you" from what i remembered, or asking what peoples rank they are, after the 15 time of not using a summoner.
: You don't always receive the notification, it is notoriously lacking. You only receive the notification if you are the very last person to report (i.e the report that results in the punishment). I f I had it my way you'd get a notification anytime someone you'd ever reported got punished (within like, I dunno 3 months or something), because more often than not it isn't one report or one games reports that gets someone a punishment, and there just isn't enough feedback for reporters. That reason aside even, it encourages toxic behaviour because there isn't the threat of consequence. Having a consequence doesn't matter much if it isn't communicated.
its also strange on something else that happens, because i get reported often. one of my 2 week suspension. i finish the game get reported, a player from the game adds me. i accept and they tell they just received the message saying someone that got reported has been punished (me) and swearing and abusing me but who cares about that. the system takes a couple of minutes to dish it out as it always does. however the issue was that the game in question never came up on my behavior report card. how does it want me to improve when the game that i just played, that got me suspended for 2 weeks. doesn't show up on reform card. it showed other games, but not the one that tipped it into the suspension that i got.
HeartVine (OCE)
: > where is the difference in asking something once getting no answer, and asking again till i get answer. I think the main distinction there is that the latter could be considered "spam", which is a breach of the rules (I believe one of the report options includes "spam" in the description). I'd recommend not asking more than 2-3 times. After all, if a player hasn't responded by then it's unlikely they will at all (it may even be a case of "language barrier" if they're not using chat). Similarly, don't overuse pings either. 1-2 in a specific situation should be enough, and if the player(s) in question don't pay attention there's really nothing more you could have done (I've got to be honest, I'm guilty of occasionally missing a ping and dying because of it). All that said, if you do see something that you think is negative behaviour, don't be afraid to report it. It can be said that not enough players use the report feature (likely because there's a misconception about the effectiveness of reporting, for the most part), so one report can really make a difference.
: Everyone has bad games, you might every now and again get frustrated and berate your team in the manner that you do. Such would be a case where there is a valid case against you, but a lack of negative history means you are essentially given a pass. You on the other hand, have proven over a vast number of games that it isn't just a bad day or a frustrating teammate, but rather simply the way you behave towards other players in general. What that means is that you have gone past your second chances and you "it's just a bad day" passes and are being punished for behaviour that the *community* has deemed unacceptable. A valid report is a report where there is evidence of negative behaviour. A false report would be reporting someone where there is no negative behaviour. As for how the system chooses what is and isn't ok, it doesn't, the community does. The community decides what is acceptable and what is not by what they choose to report. Players have been overwhelmingly choosing to report you, so that should tell you something about what they think of your behaviour. True your worst may not be racist or explicitly abusive, which is precisely why it has taken you this long to get to a perma, if it was that bad you likely would have only made it one or two games past your 2 week. The fact remains however, that you are exceedingly antagonistic and negative in a vast majority of your games, which in turn ruins the experience of others. Why should you be allowed to sour the experience for 4-9 other people and face no consequences? Especially after you have had your behaviour and the punishments explained, and been warned of what continuing would get you. You were told explicitly when you received your last punishment that if you continued your behaviour you would eventually see a permanent suspension. You claim your behaviour has improved but the chat logs above show all the same behaviour. You are constantly prodding and berating your teammates, questioning their every action instead of playing the game. You aren't helping your team and you aren't helping yourself. You are stopping yourself from playing, making your team second guess and tilt and not play well which results in you essentially sabotaging your team, both in gameplay and enjoyment, and in the majority of your games. Why should that be allowed to continue?
true true, good response. I don't go into a game hoping a player wont use heal for 10 minutes long or end the game with putting 5 trinkets down after repeatedly asking them to do so. I don't question everything, just the stuff i see and i think a better action can take place. where is the difference in asking something once getting no answer, and asking again till i get answer. I think it is where I have the big issue. I go into a team game with communication pushed onto me as a way to win games by riot and when i ask something in game. when is it appropriately to ask something about another player like why ward there and not here? If asking question in a team game with players i have no idea how they play or what they are doing is wrong then why have the chat feature at all? you should see the games where i ask something about a summoner or a ward and i get a response with didn't use it didn't think i needed to, i respond with kk. Ive asked a question i get a response and that's that, i move on. my problem is when i don't get a response and the player continues for another 10-20 minutes not using trinkets or summoners. i continually ask them them to use it and why not use it in that situation. you saying im tilting them because the players i question put down 8 trinkets in a 40 min game is tilting them? the 3 and 10 mid hiem who stands on a bush where i type its warded ping constantly and he dies and i get abused, is tilting my team. those examples from game 2 of the chat above. i do understand what you're saying but i don't go out of my way to criticize the players, the urgot in question in game 2 was abusing my as i was playing support and our vision was poor, i dont abuse back, i criticize why he has 2 trinekts up for 10+ mins and he should use it and not grief me. and the message i get from riot is that this is the worst 0.06 of the player base and crazy toxic and inflammatory. should i be allowed to show negative behavior and not get punished? the answer is no plain and simple. however the example i mentioned in the previous paragraph is considered negative where does it stop? that example is very clear in my memory, the others not so much, there is alot that happens in chat in the game that isnt on there. ive had people constantly put trinkets down in base non stop because ive asked them to use them, flash and heal on me non stop because ive asked them to use it, and that it would help the team if they did. and the behavior i show should get punished, however there is clear disconnect to the actions no one sees in those chat logs that doesn't get punished.
: Gehirn explained best the problem with your behaviour 6 months ago when you received your 2 week ban, and the volunteers elaborated on that for you. You were also explicitly warned that it was the *consistency* of your behaviour that was problematic and that if you continued in such a manner you would eventually see a permanent suspension. As you were told at the time, you get reported A LOT, and while they may mot be high priority reports like racism, that many valid reports against you doesn't speak well for your behaviour, especially over a not insignificant number of games. https://boards.oce.leagueoflegends.com/en/c/gameplay-strategy/7AvNjzRj-2-week-ban
Consistency shouldn't be an issue, whether I do it once or 1000 times there should be punishment, you're basically saying that the behaviour is ok if it's not consitant? What do you mean by that? What determines a valid report? How does the system choose what is valid and what isn't? Also my behaviour has improved each time, to point where by the chat logs above gets me banned even though at my worst I never was racist, or abused, my worst would be very negative depending on the context you take it. is it even worth playing when saying what I say gets the account suspended.
: Waiting for a Rioter to show his real chat logs and tell us this is his 4th offence.
If a rioter wants to show every game I've played from my perma banned to my previous punishment Pls do so. Got nothing to hide, never have never will.
: > Here are some Chat logs from games where you displayed offensive behavior: i mean riot said it right there. you got banned because someone else found it offensive (like you said its coz you get reported by multiple people that find it "offensive"). not because it's necessarily wrong. riot is just another liberal/lefty safe space for snowflakes. they need to outline specifically what is right or wrong, not the current system of "if the community doesnt agree with your behaviour then you are wrong". and specifically looking at your log, people are getting offended because you're criticizing them, which, as you know, is not tolerable by liberal snowflakes. sooner or later ranks and ladders will be abolished so everyone can participate equally and not be offended by competition and criticism that comes with it (already happening in schools).
Kinda agree well not with the lefty liberal safe space stuff, however I think these days when something is criticised you will get reported. If someone critics my play I'll listen, take it in if it's worthy information, respond back and move on, if I don't like it I ask them to be quiet or mute. I wouldn't report someone for mentoining what's the thought process behind my actions. I thinks it's a play style thing, I talk others don't.
HeartVine (OCE)
: I think you've missed the point I'm trying to convey. Based on the chat logs you've provided, this ban appears to be a false positive, and shouldn't have happened in the first place (in my opinion). The system isn't perfect, and so false positives will happen on the rare occasion. I still recommend appealing with Support, and attempting to regain access to the account.
here is a response i got in February below, that after i got a 10 game chat restriction i immediately got a 2 week ban. i ask what did i get banned straight away and not allow me to improve my behavior. I wouldn't say i was ever crazy toxic but my behavior was negative and could improve and i believe from each punishment it has to a degree. it took me 3 or 4 days to come off a 2 week suspension and get perma banned for in game chat of what Ive posted above. Econetics February 15, 2017 04:31 Hey there, Your account was locked during a manual audit because we observed a pattern of excessive toxicity within a small period of time. This has resulted in a 2 week suspension placed on your account. Here are some Chat logs from games where you displayed offensive behavior: [3:14] Bright Dusty (Morgana): wow [3:23] Bright Dusty (Morgana): i can tell [7:11] Bright Dusty (Morgana): i wantyed to back cait pls use heal im so sick of adcs you cant use summoenrs it happens to often kid [10:28] Bright Dusty (Morgana): whjy heal after i die? pls tell me [12:28] Bright Dusty (Morgana): pls come bot gravesn and help get this tower im roaming if you wontr [17:27] Bright Dusty (Morgana): im not kidding you guys catn even use basic sumnmoenrs [21:13] Bright Dusty (Morgana): cass flash ultri [22:25] Bright Dusty (Morgana): cait [30:29] Bright Dusty (Morgana): cait why do you nerver ulti? [31:25] Bright Dusty (Morgana): pls stop absuing me i just noticed you leave summoenrs up so long and barely ulti [35:23] Bright Dusty (Morgana): cait real pls use summoenrs These are examples of berating your teammates by asking overly sarcastic questions with malcious intent. We will not be lifting the suspension due to the negativity observed. Keep in mind that if audited again for negative behavior your account will be permanently suspended. The good news is that most players will never reach that level of punishment. In fact, most players who have been warned or suspended are able to change their behavior completely; I am confident that with the right attitude you can avoid any bans in the future. Best of luck out there! Econetics Player Support Shuriman Acolyte Shurima?
HeartVine (OCE)
: I think you've missed the point I'm trying to convey. Based on the chat logs you've provided, this ban appears to be a false positive, and shouldn't have happened in the first place (in my opinion). The system isn't perfect, and so false positives will happen on the rare occasion. I still recommend appealing with Support, and attempting to regain access to the account.
Sounds reasonable to to appeal ban, however I've been chat restricted more times I can count, have had 3, 2 week suspensions all for the same behaviour, what ive pasted above. I've asked support countless times why am I getting chat restricted why do you constantly suspend my account its all the same I get reported therefor I get punished and the systems reacts stricter to people with more reports. I'm annoying as, however as you can see I dont abuse I don't want to abuse. I read over the links riot support has linked me about improving my behaviour and non if it mentions my behaviour. It's all about lol can be an intense game and you shouldnt take it out on the players or stuff like that. I get told to focus on my behaviour and don't worry about others, that's fair its way to not get punished in the future, but getting punished because I realise other players aren't doing stuff I would do asking them to do it and why aren't they doing it, shouldn't mean I should get punished for it.The constant lack of support from riot support, and to be punished like I have, maybe this game isn't for me anymore. I've read over the terms and agreement and if riot wants to suspend my account for no reason they have the power to do so and I have to agree with it, however to be punished for being told I'm one of the worst toxic players to play this game and that's why I'm getting punished is upsetting from the chat logs i get shown on why I'm so bad. If other players don't like what I say then they can mute me, it doesn't mean I'm abusive.
: ayyyy 90% sure i had you on my friends list dude and if i remember right you were friendly and not toxic at all, but yeah unfortunately the system is from bots not people, like if it was actual people monitoring it they couldnt be that stupid(could be wrong on that one) like ive sent tickets when i got tempd, and they just send you a generic thing of "you didnt follow the rules" not what rule or why, but thats the risk you take playing online games, bad company but alright game, either make a smurf or invest in a new game, again bad luck dude, sucks that it happened <3
Your name sounds familiar, I do get reported a lot I can be annoying as. But is annoying consider worthy enough for perma ban? Anyway playing some fortnite on xb1 it's a fun with its own set of issues and this ain't 2011 or whenever where league is fresh and exciting the moba is being copy and pasted and there are plenty of other great games out there. If this is what happens to the player base then glad to be gone
Fitzky (OCE)
: Either a false ban or you manually edited out stuff, however I got recently banned for bullshit reasons so I wouldn't be surprised nowadays how sensitive and uptight Riot has become.
Never edited stuff straight copy and paste of what I get when I log in, or attempt to log in. If riot sees that and wants to put up logs of everyone in the entire game Pls do so, or put up every chat log from all my games since my last punishment Pls do so. I've been punished previously for the same behaviour
SEKAI (OCE)
: There are usually 3 exhibits but you only have 2. Whatever. If you believe your ban is faulty, you can always support ticket in with Riot. They will unban you if it's indeed faulty, or having a lack of ground to justify the ban.
My ban isn't faulty nor will ask support to reverse the ban, my behaviour gets reported a lot. If my team mate won't use heal to save me I ask, if the don't answer I ask again and again. If a player has 2 trinkets up and won't use them and keeps getting ganked I ask them use it over and over the problem is players won't answer and won't adjust there play. The response I do get is abusive toxic and the game spirals into a mess, where by the end im asking to not be abused. My behaviour is consistant to what is shown I've been punished many times for the exact same thing, I've constantly messaged support numerous for help on my behaviour and there response focus on my self. I've even gone as far as to ask them to remove chat for me all together because I'm not changing my behaviour and the response was that you need to have chat to show improvement in your game. If this is what league has become whereby attempting to communciate with players in a team is reportable because I'm annoying them than I would rather not play. I'm sure my response from riot will something along the lines of your behaviour is negative there fore toxic therefore you got punished. The point is anything that someone doesn't like is negative, which comes under the Umbrella of toxic and riot will stick by that and not alter it
HeartVine (OCE)
: These chat log seem extraordinarily benign for something that resulted in a ban. I honestly can't believe that this is something that would trigger a punishment on its own, I really can't see anything that sticks out, certainly not anything that's "extremely inflammatory and offensive". As Sekai has suggested, you're best course of action is to appeal the ban by submitting a ticket to [Support](https://support.riotgames.com/hc/en-us). They will pass it onto the relevant team (Player Behaviour, if I'm not mistaken) and you can get it sorted with them.
I don't want a reversal of punishment, my actions are my own and will do it all over again. The problem is I know for a fact that game 1 I was most likely reported by all my team. If you could see the full chat by everyone then everyone on my team should be perma banned. Have contacted support however im not asking to undo the punishment, I have more pride in myself to ask and if a game doesn't want me to play with behaviour like this and allow people to abuse me, troll me and grief me then im glad to be gone. What I did contact support for is clarification on the what is consider extremely inflammatory and toxic, and if im the worst 0.06% of the player base then what were the poeple in game who abused me.
Fitzky (OCE)
: Either a false ban or you manually edited out stuff, however I got recently banned for bullshit reasons so I wouldn't be surprised nowadays how sensitive and uptight Riot has become.
Never edited stuff straight copy and paste of what I get when I log in, or attempt to log in
Rioter Comments
: your next will be perma ban :P{{sticker:slayer-pantheon-thumbs}}
what makes you think that? everything ive seen is after a 2 week ban is perma ban. there is a huge disconnect in terms of reports and level of toxicity i think. I get reported a lot i mean alot more then people who get perma banned.
Rioter Comments
Main Line (OCE)
: Game 1: Your teammates are Gold, and as we know in OCE, Gold is the new bronze. What you could have said **once** was, "please use heal to save me sometimes" and leave it at that. Also stuff like "ward bush for vision if you have a spare trinket". And leave it at that. If they are boosted monkeys, they won't listen. Nothing you can do about that, focus on your own gameplay. You took Ziggs support, so know the limits of the monkeys and play accordingly. The best plays don't always apply to soloqueue. You have to account for monkeys, so learn early how good your teammates are, and adjust to that. Game 2: Once again the people that you comment about are Gold. Don't expect players in flex queue to be good. Starting wraiths is fine for junglers with AOE. Yorick may fit the bill. Focus on your own gameplay. Once again you took a support (Ezreal,?) with no crowd control, healing, or shielding abilities. Did you try to get mid lane but because you couldn't you just play AP mages in the support role? Perhaps you also upset your team this way, leading them to report you for trolling. But the main point about this game is if they are monkeys and talking smack, just mute them and don't retaliate. THEY ARE MONKEYS THEY WON'T CARE OR LISTEN TO YOU! Game 3: Bright Dusty: ummm why didnt blityz exhasut? Because he made a mistake maybe? Or maybe he wasn't in range, or maybe he was crowd controlled? Or he's a Gold 5 monkey. Bright Dusty: amumu why banadage out of baron pit? Bright Dusty: why knock hgim away lol Questioning previous plays is a waste of time. Especially when you are in low elo. Nobody likes to be questioned when they made a mistake. It's better to give positive advice and when bad plays happen, just say nothing. You have to realise that Amumu is **two tiers** lower than you in this flex queue game. No use crying over spilt milk. Saying stuff like "muted", or "reported", does nothing to help team morale. Just do the actions and **SAY NOTHING**.
I play alot of off meta supports and enjoy them. Support ez and ziggs being very fun to play. The game where I say can I mid. We load into the game and the mid planer dcs and I wait 30 seconds and ask should I mid or something like that thinking the mid later might not be back. I'm not going to say my games aren't toxic, however I'll argue I'm not toxic and more annoying and the stuff I see other people type in game is disgusting I wish riot reveal all chat in my games
: Unfortunately League is known for it's toxic community, so most people will assume you're asking rhetorically to be a *badword*. I know plenty of people who ask without wanting an answer. :( As a support main I've seen adc's forget to heal ALL the time (even my duo does it). Mistakes are a part of human nature, it doesn't mean they did it on purpose. If you want to know why they did a certain mistake I can give you the answer: Players are human, we make mistakes and bad calls ALL the time! For future games try phrasing questions and statements differently. When someone makes a mistake in my games I say "oh bad luck, next time lets do x" This gives them advice for the future, it also lets them know that you aren't angry at them (even if you are >:P). Changing the way you say things can help your teammates focus on the game and improving themselves. I'm blatantly optimistic, and it tends to help win games. (I would say look at my match history but i'm sick af and not playing well) But gl hf, I hope your games go better!
You say forget but how are you sure? Do you ask them and find out? I should phrase it differently but then I'm filtering myself which shouldn't happen. I have more pride in myself and asking stuff the the way I want is who I'll rather be. I don't won't and shouldn't have to filter a question a certain way to not get punished over and over. Asking another way is better for me not getting punished but it's not for me
: Read over it all, and try see if your comments are positive or negative. A positive comment will help your team or teammate and congratulate them for their achievements A negative comment is you venting your anger, the comment does not help your team, or give them advice, it questions their ability and their skill level. Calling gg early, calling people boosted or saying they're inting etc. A neutral comment is "trains go nyoom" or "Lets get baron they're all ded" It's something without any emotion. We all have bad games, think about how you say stuff because your comments can affect how your team plays. Your comments were mostly negative, and I agree with Riot's ruling. If someone is abusing you, mute them and report them, don't answer back. I don't know what they were saying but you played the victim card while still being negative. People all have bad games, staying positive can turn games around. #StayPositive {{champion:99}}
Good points there. You present a good way to play any game. I'm not going to act innocent I'm annoying as. However with out the time stamps and visual of what's happening in game this doesn't tell the whole story. some of the points you make I agree well pretty much all of them. However my train of thought is coming from a different area. If I ask someone why they won't heal or do a certain thing which I don't agree with. I ask them why, I don't abuse I don't threaten. Alot of the times I don't get an answer so I ask again to the annoyance of my team. If here why they play a certain way I'm going to preform according this player is more, lea aggressive. If I ask what rank an adc after he dies with flash up 2 times in the first 5 minutes I'm wondering how do I support him is he a gold 3,4 and I should play more safe with him is he plat 4,5 and expects me to go all in. My intention isn't to come across like that however it is how it is. If league is being pushed to communicate to win games and I ask what rank they are? Or why didn't they do a certain thing? Like using flash, heal and I get no response I ask again and the game becomes increasingly annoying
Fitzky (OCE)
: The way I see it, Riot and the player base have fucked each other, the player base became so shitty and toxic that it caused Riot to become extremely sensitive and ban people harshly which in turn made the player base even worse and so forth. It's just a never ending cycle, even with the new honour system people are still toxic as ever and even in some cases where people are trying purposely to suck up for honour, its just causing even more toxicity to occur. But I do agree it's pretty funny when Riot stated that the chat itself is not needed for communication (such happens when you get chat restricted) but they simply won't remove the chat itself, instead they just perma-ban the account and the player is even more tilted and pissed off so they go and create another account then BOOM another toxic account is born.
ive asked them to remove the caht for i would rather not have it, they insisted the chat will stay for me to show improvement in my behavior, how about you remove the actual chat that is causing the player base distress. if they want the chat there, help me get better instead of punishing me for using the chat in an annoying way, what i type in game is no where the abuse i see take place. its like they wont remove the chat for me to show improvement in my behavior but then don't offer any help or encouragement but to punish me if i don't improve.
: Riot promotes toxic behaviour.
wow bro 84 perma banned accounts is a bit much, ive been twice 2 week banned and constant chat restrictions one after another, i say im the rare case where what im saying can be seen as toxic, or it cant, i do admit im annoying but dont abuse, threaten or anything in that nature. however i do get reported for my annoyance and riot acts on it, im not toxic so the wont perma ban me, but i get reported so the system punishes me. ive seen games where i ask why players dont use certain summoners like heal and get a response of stfu, kys, retard, constantly it happens more often then not. i ask them to stop abusing me and ask again why they didnt do a certain action. i keep asking till they answer by the end my team is annoyed with me i get reported by everyone and the summoners who told me to kys and wont use heal on a retard like you or i wanted you to die, gets no punishment because they do not annoy other players. its a pact mentality especially in game. ive constantly ask riot in support tickets why not help me get better, instead of punishing me non stop lets focus on improving communication overall in league something i could benefit from instead of keep banning me. ive even ask to remove the chat function for i would rather not have it. if riot wants to punish me and not the players who abuse me i would rather not have the function. overall ive been 3 or 4 x 10 game chat restriction 2 x 24 game chat restriction 1 week (i think) suspended 2 x 2 week suspended and currently in a 24 game chat restriction a couple of games after a 10 game noting i say is abusive or toxic, that is why my account isnt getting perma banned, however im annoying and it all comes under the umbrella of negative behavior, riot stands behind those words and anything you do is stapled with negative behavior and no one wants to look into it. and constantly its your choice to type respond in chat, however when someone tells me to stfu retard in game and i ask the to stop abusing me and ask why they do a certain thing in game, i seem to get punished and not the other. you could make an account and lose every ranked game on purpose as on as you hard inting down mid and nothing happens however if you become annoying in game riot punishes that harder then anything else
: idk you look pretty antagonistic to me lmao, and the fact that you are flaming a jungler for starting on raptors which is correct on half the meta junglers is pretty interesting, i dont have any sympathy for you lmao
Rioter Comments
Y0UKN0WME (OCE)
: LF Support main for Duo
: Because the automated system is shithouse. Pure and simple. The problem is as mentioned earlier, how does an automated system differentiate between a bad player and someone doing it intentionally? Simple, it can't. The only thing that works ok atm is the chat ban and thats because it's easy for an automated system to pickup on keywords, phrases etc. I've been saying this for a long time now and Riot simply turn a blind eye to it. Feed all day long, ruin people's games but don't you DARE say anything half toxic to them otherwise you'll be the one receiving a chat ban. Pretty sad, but that's league for you.
You get punished harder and faster for chatting then feeding, passive inting. Ruining the game completely is punished less then something where someone can mute and have more control over. Read over what I've posted on why I got 2, 2 week bans a couple of months ago, and the rioter response in the support ticket. You can chat all game but as sons as someone finds it annoying and reported, punishment soon follows, however feeding passive inting non stop hours on end and nothing happens.
: You cannot ban someone for playing bad, maybe that is just their skill level. Maybe you should be more supportive and help him become a better player by telling him where he is going wrong. Unless he is deliberately walking into the enemy turret to give kills over to the opposition, (I have seen this happen) Then that might result in a player being banned. But for feeding? You need to be more specific.
The player in question legit uses bots every game, the bot just pushes doesn't recall and feeds most game. The feeder post the videos online on YouTube all in Chinese. He records and bots in the games with sometimes one video being about 10 hours long and even that is sped up so almost 15 hours straight of feeding. There has been threads of reddit on him, not that popular I think. The YouTube channel goes back to almost a year I think of 1000s of hours of passive inting up to 10,15 hours at a time. If you go to the YouTube channel bare minimum there a videos posted of 6hours being very short for this player of them passive, inting feeding on all servers non stop. He just sets up a bot, sets up a recorder and must do something else for that day. Then post it all online.
: Intentional feeding will skip you straight to a 14 day ban, since obviously a chat restriction would do nothing for in game behaviour such as this. It;s worth noting that the step after 14 day is permanent, so I'd recommend keeping that in mind. Intent feeding is never ok, even if you have a bad team.
I've had a 10 game chat restriction and another 2 week ban after my initial 2week ban. Why do you say that after a 2 week ban is perma ban which isn't the case? Also what do you think of the rioter im the tainted minds fiasco?
: On Tainted Minds
where are those people with the green names on the forum now? like heralds for galactus i usually see them handle the little stuff and control the masses on behalf of their riot overlords. got my popcorn waiting for them to come by and explain how riot is perfect, and we are all deluded to think otherwise.
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Bright Dusty

Level 30 (OCE)
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