0GURU (OCE)
: Thanks Gehirn This is something I typically untick when purchasing things online. I’ve forwarded my original response now
I've now replied with your code, and we also confirmed that unticking that promo email box had no effect on whether or not players received their codes. So the cause of players not receiving them is still a mystery, unfortunately.
: How long will the process take? Also i believe the viewing party was hosted by Village and not Event
It will depend on how quickly Event are able to get back to me, so we'll be working on this during business days. Event assist with the Village cinema codes as well. But I sent your email address to Event and they could not find any purchases with the email address you sent us. Can you send us your online ticket receipts from the email address you used to buy them?
: Report 1 I made against myself: September 5th 2018, 11:16:21 pm Seriously, 4 months worth of trolling and memes, yet I still continue to gain honor. This is after countless reports by other players as well. https://boards.oce.leagueoflegends.com/en/c/player-behaviour/cO7ApjMl-memes Look at my match history as well, constant troll picks in ranked, yes I go for objectives and play the game but at the same time im tilting my team into flaming me and reporting them, several have been banned due to your flawed reporting system. This is actually getting stupid now, I know for a fact I have been reported many times but no action has been taken against me in regards to my meme's. I continue to get honor and somehow continue to climb in ranked. The funny thing is I started doing this to get rid of honor level 1 since you guys "cant remove honor" without a punishment, I can't flame cause its a perma, CBF stacking up my wait times to get the honor locked that way, so I thought this would be the "safest" way to avoid a ban but still get a punishment to drop my honor. Instead I have just discovered the system is an absolute joke. I say one word and its an instant 14 day ban. I troll for 4 months, get a lot of reports sent in, yet I continue to gain honor. Also, your honor system is a joke as well, I can request for my end of year reward banner shit to be removed from view on my profile but i cant get my honor locked. What is this shit? Now i get spammed with keys everytime I log in cause I am "47% more of a good teammate then the rest of the oce community". I meme in all my games and rarely get honors so that system surely is flawed as well. MAMA MEEP September 12th 2018, 9:33:36 am Hey there phantom9399, Sorry for the long delay on our response. Due to a high volume of incoming requests it has taken us longer than normal to get back to you. ;-; So going through your case here and trying to think where to start. Hmmm, I guess let's first tackle the idea that you get a ton of reports cause based on your account's history, you really don't get a reported a lot at all. :0 It's not really a number of reports that leads to people getting penalized either, but rather whether or not the reports the account is receiving are accurate at all. We don't wanna issue penalties to someone who just happens to be getting reported a ton, despite not doing anything wrong. "Trolling" is a tough behavior to break down not just for an automated system (which is what most of our penalties are issued by), but for the regular community too. We don't wanna prevent people from trying out new champs in new roles, or new item builds either. That's how the game naturally evolves, by testing, failing, and testing some more! We also don't wanna penalize players just for having a bad game every now and then (or a lot if that's what it takes for someone to learn and get better too). It's really difficult to define intent as well. While you may be saying "I don't intend to win" in your games imagine this; what if someone played exactly as you did, same champ, build, non-afk but non-interactive playstyle, but they didn't outright claim that they weren't trying to win like you do, then how does an automated system tell the difference between someone with the intent to troll and someone with the intent to win? It can't sadly, and neither can we as humans. This does NOT invalidate the automated banning of verbal abuse cause like, what people say in chat is pretty clear. :/ Anyways, based on what we've heard from your own peers via the systems and our tickets, we're not going to be actioning your account for the meantime. Know this can always change depending on what we find though. Let me know if you got any other concerns, Mama Meep Supporter of Players ❄️ Meep Collector ❄️ pengu PHANTOM9399 September 19th 2018, 9:27:05 am Sorry for the delayed response, this was in my junk email for some reason. So pretty much I can force games into the late game, waste peoples time, go troll builds and champs, yet nothing will happen. The only other way I can loose my honor is going afk in games and getting a few leaver busters. As I can't flame, on my last warning for that since last year as stated above. Plus you guys won't just disable my honor. I guess the good thing is, I can continue to get others 14 day bans by making them rage at my troll builds. Regards, Phantom9399 MAMA MEEP September 20th 2018, 1:22:13 am Hey again, As I said before, difficult to define what troll builds and champs are. We aren't gonna limit people from trying out different things. You don't lose honor by going AFK, but doing so can lead to other penalties outside of leaverbuster, especially if we find you're doing so purposefully. As for flaming and being on your last warning; while you did have a 2 week ban before, accounts de-escalate from that final warning over time and with games played. We aren't gonna hold accounts hostage like that especially if the player themselves has improved. If you got other questions lemme know. Mama Meep Supporter of Players ❄️ Meep Collector ❄️ pengu PHANTOM9399 September 20th 2018, 9:32:59 pm So pretty much the only way I can loose honor is by flaming and getting another 14 day ban. I can't do so by feeding, trolling, making games go for longer, causing others to flame, pretty much griefing the game and ruining the experience for others? The last few ranked games I have played I have thrown just to try to loose this honor and make my team mates rage. You can see the proof in my games history and my rank (Dropped 2 ranks in 2 weeks when I was on a steady climb to silver) Good to know that I now have a way to get rid of this stupid honor level crap. All I need to do is flame 1 game, get a 9 man report, then this honor gets dropped and locked. Then hopefully you guys can keep it that way. MAMA MEEP September 21st 2018, 1:13:45 am Hey again, Honor reductions only come from receiving penalties from the Instant Feedback System. This includes stuff like intentional feeding and trolling, but again, not really any signs of you trolling on this account. If you wish you purposefully get banned well..that's up to you but I don't really recommend it. Let me know if you got other questions, otherwise this ticket will be closed out shortly. Mama Meep Supporter of Players ❄️ Meep Collector ❄️ pengu PHANTOM9399 September 21st 2018, 10:10:45 am Seriously? I have been intentionally trolling for months. Just the other day I threw a game which I could have easily won by farming and killing dragon instead of pushing mid and ending. At this rate you might as well close this report because this is pointless, I have just admitted to trolling, yet I am not getting punished and my honor is still on level 2. Do I really need to tell people to report me in order to get rid of this honor level? Might even start banning my teams champs in champ select and stealing roles. Should hopefully speed up the process. MAMA MEEP September 22nd 2018, 1:23:02 am Hey again, As you don't have any new concerns this ticket will now be closed out. Mama Meep Supporter of Players ❄️ Meep Collector ❄️
Mama Meep's answers explain it all well enough. Yea the kind of behaviour you're describing (like "Just the other day I threw a game which I could have easily won by farming and killing dragon instead of pushing mid and ending") could go unpunished for a long time or perhaps indefinitely for all the reasons Mama Meep mentioned, but how many people would waste 6 months of gaming soft inting the way you do just so they can lock their honour? (an equally pointless pursuit)
: "whether it’s an ongoing thing for Clash" {{sticker:sg-janna}}
{{sticker:zombie-nunu-bummed}} One day, I believe
: > [{quoted}](name=Gehirn,realm=OCE,application-id=Ntey9fRZ,discussion-id=JElgLUkn,comment-id=0011000200000000,timestamp=2018-11-09T10:01:24.114+0000) > > Sorry about that. I didn't feel the need to make a post since Heartvine had already passed on that we were aware and the issue was seemingly resolved shortly after. > > Even now, we're only getting a tiny trickle of reports from OCE as most are coming from EU. Have your logins been working fine over the last couple of hours or are you still having problems? I am still having problems logging in and my PBE account on the same device is also having the same problem. I am pretty sure my (OCE)client has somehow gone back a patch because when swap regions and swap back then sign in it doesn’t show the K/DA icons or skins. Also on the login page it doesn’t have the K/DA sound and animations
Uh woah that sounds a bit nuts. Can you please share a screenshot of your client front page after logging in? Also hit the settings cog in the top left and select "Third Party Licenses", this will tell you which patch you're on.
: > [{quoted}](name=Gehirn,realm=OCE,application-id=Ntey9fRZ,discussion-id=JElgLUkn,comment-id=00110002,timestamp=2018-11-09T09:30:13.672+0000) > > UPDATE: We are again getting reports of players receiving the 003 Error or patcher freezing from regions around the world. We're back on the case and I'll let you know when we have another update. Sit tight and maybe check out some [League of Origin](https://watch.na.lolesports.com/en_US/league-of-origin/en) while you wait. > > {{sticker:slayer-pantheon-popcorn}} Thanks for the response Gehirn. Pretty crappy that we only hear from a Rioter after 5 hours of not being able to play. Maybe that’s just me being pissy though. I had trouble with my internet provider yesterday and finally got it fixed today. I was excited to continue using the K/DA Akali skin I bought when this crap happens.
Sorry about that. I didn't feel the need to make a post since Heartvine had already passed on that we were aware and the issue was seemingly resolved shortly after. Even now, we're only getting a tiny trickle of reports from OCE as most are coming from EU. Have your logins been working fine over the last couple of hours or are you still having problems?
HeartVine (OCE)
: I contacted the Rioters earlier to inform them of the situation when the issue presented and have now got confirmation from Riot Gehirn that they are aware of the issue and working towards a fix.
UPDATE: We are again getting reports of players receiving the 003 Error or patcher freezing from regions around the world. We're back on the case and I'll let you know when we have another update. Sit tight and maybe check out some [League of Origin](https://watch.na.lolesports.com/en_US/league-of-origin/en) while you wait. {{sticker:slayer-pantheon-popcorn}} UPDATE 2: Engineers believe we may have resolved the issue and we've not seen any new reports of this problem come in for a while now. If you're still experiencing the 003 error or are stuck at patching/installing, please [lodge a ticket](https://support.riotgames.com/hc/en-us/requests/new) with player support if you've not done so already.
Lon (OCE)
: I bought 2 tickets under 1 cinebuzz account and only received one code I was informed by event cinemas that skin codes were only available to members. From my understanding all information regarding the event said it was for every ticket purchased not ONLY for members so I'm extremely confused
Hey there if you've still not received both of your codes then please follow the process [here](https://boards.oce.leagueoflegends.com/en/c/miscellaneous/dErMsi9w-worlds-2018-viewing-party-still-missing-skin-codes-read-this).
: So my friend bought 10 tickets online for a bunch of us so getting seats were easier. He only got emailed one skin code. Just confirming was he meant to get 10 codes or just the one?
Hi there, if you've still not received all of your codes, please follow the process [here](https://boards.oce.leagueoflegends.com/en/c/miscellaneous/dErMsi9w-worlds-2018-viewing-party-still-missing-skin-codes-read-this).
: Same :/ like I ordered 2 tickets and my friend ordered 7...
If you and your friend have still not received all of your codes, then please follow the process [here](https://boards.oce.leagueoflegends.com/en/c/miscellaneous/dErMsi9w-worlds-2018-viewing-party-still-missing-skin-codes-read-this).
schumi (OCE)
: Leaving my two cents here - I bought 3 tickets for the event, received one skin code. I emailed Event Cinemas about it, asking for two more codes. Received the following response: _"The skins that were offered online were one per online booking, unfortunately it wasn't one per ticket."_
HI Schumi, definitely not the case. If you've still not received your other codes then please follow the process [here](https://boards.oce.leagueoflegends.com/en/c/miscellaneous/dErMsi9w-worlds-2018-viewing-party-still-missing-skin-codes-read-this).
xEARTHSEA (OCE)
: Same problem here, 3 tickets purchased online but only one key issued. We tried to all enter the code to see if that would work but it only worked the first time. :(
Hi if you've still not received your other codes then please follow the process [here](https://boards.oce.leagueoflegends.com/en/c/miscellaneous/dErMsi9w-worlds-2018-viewing-party-still-missing-skin-codes-read-this).
WheatD (OCE)
: Hi Neojoke, thanks for posting the issue, I just received 1 code from events where I bought for my two other buddies, did you email events to get it fixed?
Hi WheatD, I just emailed you back. I think you should now be sorted but let me know if not.
IiOoOiI (OCE)
: Heyo. I've just sent an email to ocelivereports@riotgames.com regarding my issue of also not receiving my skin code. Hopefully this gets fixed soon.{{champion:268}}
Hey there, we sent a reply, you should be all sorted now.
Oganesson (OCE)
: Sorry for the troubles, I have also not yet received my codes, I have forwarded my email to ocelivereports@riotgames.com and is awaiting reply
Thanks! Event have retrieved your codes and I replied to the email with them.
: I only received one code, but I purchased 3 tickets
Yep that would have been the email finally coming through for you but not with all the codes. I've sent an email to Event to get you all of your codes.
: I bought my ticket online, and am yet to receive an email.
Right, I've seen your email come through to ocelivereports@riotgames.com so I'll follow up with Event to get you your codes.
  Rioter Comments
: Worlds Finals Viewing Party Ashe Skin
Hi xu xu bird, You should have received a skin code email by now as the same process is applying for players who attended this cinema in Melbourne. Did you buy your ticket online or at the venue?
GVG10Yuna (OCE)
: Just an Update, Its all fixed now I Just received the email. Thanks so much guys!
Thanks for the update, good to hear.
Risé (OCE)
: account transfer issues ( till when )
Hi Risé, the eta according to [this post](https://boards.oce.leagueoflegends.com/en/c/help-support-oce/lWZeb0Wi-known-issue-oce-transfers-disabled) was that transfers would be back up on 8th Nov, and I can confirm that they are now available again.
TìltLord (OCE)
: Will the account transfers be back up today?
They actually are back up now, I was just about to take this post down :P We're working on removing the alert ticker messaging in client but you can transfer in and out of OCE now.
: Can we take away the death quotes from Azir's soldiers.
Hi Lord Sesshomaru, Thanks for reporting this, just want to confirm that I did pass this on to the Champions team and they confirmed it was a bug and expected it to be fixed in 8.22. So if you're still noticing this issue after the latest patch please let me know and I'll follow up with them again. Cheers
0GURU (OCE)
: Thanks Gehirn This is something I typically untick when purchasing things online. I’ve forwarded my original response now
Thank you, I've received the email and have added your case to the list that we'll investigate.
GVG10Yuna (OCE)
: Yes I did buy a ticket Online, however, I have not received any email in my main or any other subfolders in regards to the cosmic ashe skin code. I have forwarded the email for the ticket purchase for your discretion
Thank you, we're passing this on to Event to figure out where the problem is.
0GURU (OCE)
: Hey Righteous, I added you. I’m still trying to talk to customer support about the code but it’s not really going anywhere. If you don’t have anyone else to give it to and are happy to I’d love to take it
Hi 0GURU, If you purchased your tickets online then you should have received an email with your codes, but Event have informed us that players who un-ticked the "send me promos/discounts" box you typically see with online forms, would not have been sent their skin codes. We're just following up to absolutely confirm this was the case for the reported cases we're seeing, and then we'll work on a solution for the remaining players once we've confirmed this. You can help with this by forwarding your ticket purchase receipt to ocelivereports@riotgames.com We'll then follow up with Event to figure out why you did not received a code.
GVG10Yuna (OCE)
: I only Bought one ticket and still have not received any code, very very sad
Hey there, did you buy the ticket online or at the venue? If you did buy online, would you mind sending us the email address that you used when purchasing the ticket? You can send it to ocelivereports@riotgames.com We'll then follow up with Event if you should have received a code Of course also make sure that you're checking your spam filters!
: Worlds 2018 Viewing Party
Yea the staff should have known about this, but the skin codes are intended to be sent out after the event via email (planned for this week). Check out this [response from Achenar ](https://boards.oce.leagueoflegends.com/en/c/community-events/b3Eyejer-bad-viewing-experience-and-false-advertisement)for more info.
Midníght (OCE)
: No, actually i checked after the games (which were too laggy to watch btw) and we got told that the skin codes didnt exist! Actually pretty sad. This is also false advertising.. so... yeah...
So just confirming: an Event employee said the skin codes didn't exist? They do, and will be sent out via the email address you used to purchase the tickets within the next week or two (hopefully sooner rather than later). We fully admit that the communication around the skin codes needs to be improved massively if so many people are coming away thinking they've missed out, which is not what we want people to feel.
Hieppy (OCE)
: Just getting my account synced
  Rioter Comments
: Play Like the Pros Mission Eligible Champions
Hi everyone, we're continuing to notice issues with this mission. While for some players they may have simply played the wrong champion (due to the list being out of date, sorry about that) we are seeing cases where players have used the correct champion in the correct mode and still not complete the mission. We are investigating the issue and I'll update this post when we know more. UPDATE: I am seeing this mission now completing for players that were previously having issues so I believe the issue was fixed earlier this evening.
Hyoshen (OCE)
: Can anyone confirm if Melbourne's event contains the Ashe skin and bag also?
Hi Hyoshen, sorry about the late reply on this! I've confirmed that the viewing party at Village Cinemas in Melbourne should include the swag bag and skin code as well.
: UI font size changed in 8.20, Unable to revert?
Hi Cheap Trick, Thanks for reporting this. I've checked it out and personally agree that the font size is uncomfortably small now. I'm asking around to see if this was an intended change and passing on the feedback to the dev teams.
: Error Code 003
Hi Everyone, thanks for your reports and patience with this. We are investigating and you can follow along [here](https://boards.oce.leagueoflegends.com/en/c/help-support-oce/3B6pJzzp-live-issue-oct-2nd-unable-to-login-error-code-003). No updates as of yet but we've got multiple teams on the case.
  Rioter Comments
  Rioter Comments
Shoot (OCE)
: My group got 2.75mil points with the same club tag with the all Ziggs strategy which has now been hotfixed/patched out, is our entry still a valid entry or do we have to redo it?
Don't worry, your entry is still valid as long as you submitted everything required.
Mystici (OCE)
: Twisted Treeline Ranked Queue Times
Hey Mystici, Yea there was another announcement back in April about the times changing and the reasoning [here](https://boards.oce.leagueoflegends.com/en/c/announcements/b4EUvoMX-tt-changes-coming-apr-3rd). You can always find the [current intended queue schedule](https://boards.oce.leagueoflegends.com/en/c/announcements/wgM0WBsO-queue-schedule-updated-apr-3rd-2018) pinned to the [Boards home page](https://boards.oce.leagueoflegends.com/en/).
: Will _Odyssey_ skins remain available for purchase after the event ends?
All skins will remain available except Odyssey Ziggs, which will become Legacy on the 25th of September. But if you can somehow beat the "Planetary Legends" mission you can earn an Odyssey Ziggs skins shard, and the game mode will remain available to play until 5PM AEST on Oct 10th.
: Yeah I see it last question when riot said infinity is that lvl 999 or 9999 just wondering what infinity goes up to
I'm not sure there even is a level cap, there are already two players in EUW above level 1000. Though I do wonder what a level 10,000 would look like in client with the number potentially breaking the bounds of the box it is displayed in unless the numbers shrink. Guess we'll cross that bridge when we come to it!
: LVL Rewards from 30 - 191 and On wards
You get a Gemstone every 50 levels starting at level 150, and you continue to get new profile icon borders and emotes every 25 levels until level 500, with Gemstones as the only unique reward after that. You continue to get regular and Glorious Champion Capsules, and the BE from that you can put towards the essence emporiums (which come about twice a year) and buy all the chromas when they go up for BE. And of course there's BE for champ mastery emotes if you don't have a shard, insta-buying any new champions released, certain summoner icons, and rune pages, summoner name changes. I think that's all the BE options for now. This is based on info in the [LoL wiki](http://leagueoflegends.wikia.com/wiki/Experience_(summoner)#Leveling_up).
Doomchem (OCE)
: Even more people from OCE who had this exact same problem with sadly no answer: https://boards.oce.leagueoflegends.com/en/c/help-support-oce/kFPxeLqw-reconnect-button-after-champion-selection-mac _"I just updated my Mac's system to mac os 10.12.5 I can login to the client and go though Loot, Store and ect without any problem. However, it just shows me reconnect button after champion selection. I have tried some solutions from youtube or from the boards which are years ago... but that are all useless. Can anyone help me to fix this problem??"_ https://boards.oce.leagueoflegends.com/en/c/help-support-oce/0oQWhd7t-can-not-enter-game-reconnect-button-not-working _"Queued up to play an aram game, and i cant enter the game. I click the reconnect button but nothing happens. Ive tried re logging a cpuple of times and still nothing."_ https://boards.oce.leagueoflegends.com/en/c/help-support-oce/UpdLGq2v-help-reconnect-button-after-champ-select-bugged _"SO basically, I've queued up for two ranked games now, Both after being accepted into and choosing my champion have been greeted by the "RECONNECT" button. I've tried to restart the client, my computer, repair the client and just after trying again I'm back at the old reconnect button for a norms game. Normally I wouldn't mind - But with every time I've "disconnected" I've been given Low Priority queue. Twice. So even if I want to see if my clients fixed, I wait 20minutes and then it's still broken. Wtf RiTO. Pls help."_ I shall nobly vanguard this issue until someone takes note, for the frustration and rage of those who have had this game breaker and found no solutions before me...!
Have you tried going through Player Support yet? https://support.riotgames.com/hc/en-us/requests/new All we can really offer here are the sort of options that Seras has already put forward. Sounds like you need a tech specialist to retrieve some logs from you and go deeper on this issue. They may even already be familiar with this issue and have a set of troubleshooting steps on hand.
Supa Top (OCE)
: also are you able to check if brazil is able to transfer to OCE because they might need to transfer there and then back i guess
They really shouldn't have to. A PS ticket as Seras suggested is the way to go. They should be able to transfer your friends manually, though it would still cost the 2600 RP.
: Summoner Level
Those top two players on that list have popped up on Reddit multiple times. For a while it was Nolife Fynn at the top, but then Toucan Celeste just went a bit...hyper. You'll notice that they play a ton of TT co-op vs AI games, which is the fastest way to power level. Just for bragging rights really, unique rewards stop at level 500, with only champ capsules and gemstones remaining onward.
  Rioter Comments
: Ok I can kinda see it now. It's "abstract".
Ah actually I misread. I'd thought you were referencing Pix and Lulu's E, not her polymorph (W). Lulu's polymorph is consistent across all skins in that it turns champions into something cute or goofy. So I'd say space octopus is probably a good description for it :P Though thinking of a space octopus as an abstract aurelion smol is kinda funny, really knocks the mighty space dragon down a peg.
Im Scizor (OCE)
: Potions You Start of With Gone Down to 2?
This changed in patch 8.15. You can see the notes and reasoning [here](https://oce.leagueoflegends.com/en/news/game-updates/patch/patch-815-notes#patch-items). Basic reasoning seems to be that 3 potions allowed supports to mitigate too much poke and trade damage in lane.
: Cosmic Enchantress Lulu - What is her 'W'
It's Aurelion Smol https://imgur.com/a/iOejj01
  Rioter Comments
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Gehirn

Level 98 (OCE)
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