Ornn (OCE)
: > [{quoted}](name=Gehirn,realm=OCE,application-id=ElA0rvVL,discussion-id=FJzd0YNM,comment-id=000000000000,timestamp=2019-04-15T03:26:27.768+0000) > > It was about this: https://oce.lolesports.com/giveaway its over isn't it?
Yes, it ended when the OPL Final ended and the skins were granted in the following week.
AimAssist (OCE)
: do you have to play in all 3 to earn Victorious stuff
No. Your end of season ranking determines if you are eligible for the regular Victorious rewards. Though there may be extra rewards depending on the rank you earned in each split. I don't believe this is certain, I just wouldn't count it out.
: So are those 3 rewards the only rewards we get or will we also get other rewards based on our rank at the end of the split?
Those are the split rewards. Each split will have new variations of these rewards, and there will still be yearly Victorious rewards at the end of the season.
: What is the logic of nerfing zed when at the end of the article he got a boost of +5 Damage dealt Will keep banning him everytime, he is so overpower.
This +5% damage adjustment is specifically for ARAM.
: > [{quoted}](name=DR THR33,realm=OCE,application-id=ElA0rvVL,discussion-id=u8EQUJGI,comment-id=,timestamp=2019-04-10T20:39:20.325+0000) > > This is a test, omegalul.
Ornn (OCE)
: > [{quoted}](name=Seras Dragon,realm=OCE,application-id=ElA0rvVL,discussion-id=FJzd0YNM,comment-id=0000,timestamp=2019-04-09T14:13:44.314+0000) > > Over time, but within that week (assuming all goes to plan). If it helps, I haven't got mine yet either, so seems like this one might just be taking a bit longer. whats this about?
It was about this: https://oce.lolesports.com/giveaway
Ornn (OCE)
: > [{quoted}](name=Gehirn,realm=OCE,application-id=Ntey9fRZ,discussion-id=driVnyrh,comment-id=0000,timestamp=2019-04-11T01:56:16.150+0000) > > Can't give a specific date as that may change, but skins that are currently on the PBE usually come out with the next patch unless they need significantly more work done to them. I want a new skin When will you give me a new skin? battling my brother in a vs event would be nice
Not my place to say, unfortunately. Sorry, Ornn D:
silverarc (OCE)
: Hi Gehirn, thx for ur help but I still can't finish this mission I did watch the VODS on watch.oce.lolesports.com. The line "Watch rewards are correctly set up for your account" is not shown when I watch them VODS of some other regions seem fine and I can still do my watch&earn missions. I already tried Chrome and IE. I tried all three games of OPL Final. I opted out and log back in. It's not working
Thanks, I'm going to do some tests to see if the VOD watching is working at all. I'll come back with my findings and escalate the issue if necessary. Post issue update: Riot Eggo McLego and team helped find and resolve the issue, see their post above.
: Not sure when we should recieve sneaky sivir
I'll chase this up and see about getting it done asap. EDIT: Skin distribution is complete!
: Not recording me watching OPL finals
Hi BenjiboyISme, sorry for the confusion but you must watch the vods from [this page](https://watch.oce.lolesports.com/vods/oce-opl/opl_2019_split1) for them to count for the mission. Try watching Game 2 and 3 from that site for at least 15 mins each and see how you go.
: I was told to make a post by a support person as a test
You have passed the make a post as a test test.
: New Skins
Can't give a specific date as that may change, but skins that are currently on the PBE usually come out with the next patch unless they need significantly more work done to them.
Blizzy (OCE)
: Yep, definitely logged into that account, and in the top right corner it says "Opt out of rewards here" with a game being previously watched so it's okay, I just won't bother completing the mission. Cheers anyway.
No worries. In case you want to try again before the mission expires, try opting out of rewards and opting back in.
Blizzy (OCE)
: Hi Gehirn, How long do you have to watch the vods for? I skip the intro stuff and get right into the action. I watched the majority of game 2 and all of game 3 just now, having skimmed game 1. I did use the specific website in question as well. The mission just isn't updating in the missions tab or my client so I'm not sure if I'm doing it right. Do I have to fully watch all 3 before it updates properly and completes? Or should it have shown me "2/3 completed"? More than happy to go and watch game 1 but if it's bugged and hasn't registered the other 2 I watched then I might not bother. Cheers
Hmm your case is more concerning because from what I can see you're sitting at 0/3 watched. Are you referring to the mission on this account that you're logged into now and are you certain you're logged in with this account on watch.oce.lolesports.com? (Blizzy) I believe the mission considers the game watched if you watch for at least 10 minutes but we recommend watching for 15 minutes just to be safe. EDIT: also make sure you're opted in to rewards on [this page](http://watch.lolesports.com/rewards)!
silverarc (OCE)
: Same here
Hi silverarc, it doesn't look like your account has any of the games watched so far. Make sure you're watching them from watch.oce.lolesports.com during the live games. You can watch the VODS [here](https://watch.oce.lolesports.com/vods/oce-opl/opl_2019_split1), and it should track towards your reward.
Lunami (OCE)
: Yes, even watching the full 1 hour vod doesn't count to the mission, though it's meant to register after 10 minutes of it
Hi Lunami, looking at your account, you're currently 2/3 games watched towards mission completion. It looks like you didn't watch game 1 of the series for long enough to complete the mission. So give it another shot and it should complete.
SiriusBro (OCE)
: Grand Finale Mission OPL
Hi SiriusBro, Did you watch the VODs from [this page](https://watch.oce.lolesports.com/vods/oce-opl/opl_2019_split1) specifically? Looking at your account, you're currently 1/3 games watched on the mission tracker (game 1 watched).
: New at Syndra
Hi BennyDawnbringer, and welcome! Syndra is pretty hard to play relative to many other mages and I'm no Syndra expert, but I'll offer what advice I can. To break down starting items: Corrupting Potion: + Restores Health and Mana when used + Whenever you damage an enemy champion while the potion is running, a small burn affect is applied as well - Grants no stats like Health or Ability Power Doran's Ring: + Grants Health, Ability Power, and Mana Regeneration + Grants an additional 5 damage to minions with your basic attacks Doran's Blade: Stay away from this item on Syndra. Not all of the stats it offers are the most useful stats for mages, and the extra damage to minions that Doran's Ring gives you is almost as good as the Attack Damage that Doran's Blade would give when it comes to helping you last hit minions with basic attacks. Corrupting Potion is a risky item to start with as you may not get the full use out of the item if you aren't regularly hitting the enemy with basic attacks or spells while the potion is running. It can be hard to hit some of Syndra's spells, so you'll often not get much use out of this right now. It also grants you no passive stats and does not assist with last hitting the way that Doran's Ring does. For these reasons, I recommend you stick with Doran's Ring on a mage like Syndra while you are still learning the basics of the game and learning how to pilot Syndra as a champion. It's better that you focus on learning how to make the most of Syndra's abilities, learn how to play against the different enemies you'll come up against in mid-lane, and what the various items you build do. I also recommend that you stick to the recommended items in the shop and learn what all of those items do first, before branching out to your own item builds. I also very much recommend playing some co-op vs AI games to get a better handle on how to play a champion before playing it against other players who may already know how to confidently pilot the champion they're playing. Intro bots are kinda like target practice only, beginner bots will fight back a bit, and intermediate bots will actually try to kill you if they think they can win a fight. There's so much to learn that it's best you focus on just a few things at once. It may seem daunting but the rest will naturally come with time.
irate (OCE)
: lol? im not bashing anyone, the icon is shit. and OCE is the worst region inm terms of skill on the international stage.
Incorrect. OCE has come last in only one Riot run international event, two events if you count IEM Taipei in which they attended with a different roster than that which qualified for the event anyway. Even so, it doesn't hurt anyone to support your region's teams through it all, or at least not put them down. OCE without esports is not a future anyone should want to be a part of creating.
: The IFS takes away the human element from the game. Most of the players who play the game are over the age of 16 and can actually participate in a bit of banter, which makes the game so much more enjoyable. Some banter might involve light heartedly taking the piss out of one another, or using some inappropriate words, but who cares. People need to take responsibility for their own lives and use the mute button if they don't like something they read, instead of having a cry and calling big daddy riot
The only thing human about verbally abusing other players is the failure in the abuser's ability to recognize and more appropriately respond to their own emotions. That is human, and understandable as it happens to all of us every so often. But it is penalized when it gets too extreme or occurs too frequently. There's a difference between banter and abuse. Banter is more like playful jabs without real intent to harm, good humored teasing. But calling your teammates, or enemies, garbage, useless, trash, spastics, s---- c----, and dumb f----, is clearly abuse.
Metablue (OCE)
: So stoked to hear you enjoyed my story! I loved reading the other entries, and think that CreekTerrarium and Golin Longshanks wrote some excellent pieces. Congratulations to the both of you!
Thanks very much for contributing your story!
: Thanks for that! Will definitely check that out! Hopefully Japan time links up with when they are answering questions. I meant in more of a permanent presence sort of way though. Like you, you're always around keeping in touch with the community. And if we ever have a pressing need to discuss something with you, you're there. Its a shame representatives of all the dev teams, skins/balance/lore etc don't have a semi-permanent presence in a capacity that can have more personal conversations with people. _(although I understand that OCE's numbers allow for that a little better than NA's)_
Yea for them NA tends to be their focus for Boards listening and engagement since it's their timezone and they can jump in while the discussion is fresh and active. They of course have other methods of gathering feedback, like surveys, player labs, and other forms of social media. Meddler tends to post these on the Dev Corner between 0000 and 0300 JST so maybe not the best time for you unfortunately. The NA Boards actually have more Rioter engagement than OCE because they have such a large team compared to us (NA and Central offices combined have over 1500 Rioters, OCE is very few people owning a lot of work and I just do what I can to keep the local fire alive!) but the balance team is only a small part of that in comparison with strict deadlines to meet given the patch cadence and the amount of content in League to support. They do read a ton of the stuff on Boards, but when they really get involved in posting responses as well is when they open discussions with players themselves, such as the recent [Bounty changes](https://boards.na.leagueoflegends.com/en/c/developer-corner/BQEfgyrs-upcoming-bounty-changes?comment=000a0000) and the experimental [Blitzcrank changes](https://boards.na.leagueoflegends.com/en/c/developer-corner/A8F8ArAw-blitzcrank-changes-heading-to-pbe). Btw when I said they'll have some thoughts on Urgot by Friday I forgot to mention that's NA's Friday, so our Saturday morning.
: Sometimes I really wish the balance team actually came out to the boards and defended themselves. I'd love to see how they try. Instead they hide away where no one can have a discussion with them. Honestly, so many of the changes this year, rather than controlled tweaks to performance, just feel like: _"Well. That didn't work! Soooo... lets just throw this in and see how it goes! :D"_ Not surprisingly, we have seen a lot of reverts this year.
You can find them talking with players on the Dev Corner posts about certain topics. This is why I've been posting redirects to the Dev corner posts on the OCE boards recently. Regarding Urgot, hopefully [they'll have some thoughts on Friday](https://boards.na.leagueoflegends.com/en/c/developer-corner/VyEXF18K-quick-gameplay-thoughts-march-20?comment=001b0000) after the patch has settled.
: Wasnt the tribunal stopped for the OCE though? To "fix" it or something then just completely removed "The tl;dr is Tribunal isn’t coming back any time soon." ~ Rito, 2018
The Tribunal hasn't existed anywhere since...what year was it... 2014? Definitely don't confuse the player review based Tribunal with the machine based instant feedback system. Tribunal was sloooooow, taking months to process cases and potentially inaccurate due to human... biases. IFS gets the job done in 15 mins or less or your pizza's free, and since it's built off machine learning algorithms it has a higher hit count (due to it's speed and confidence) and is less prone to fluctuations in what behaviour/actions are penalty worthy. That being said, because IFS doesn't review games from "rational human" perspective, it needs to be tuned back a bit in order to not start throwing out false positive bans. Every day, players are hit with penalties and bans for continuous griefing or giving up. These bans do occur, but because players are prone to rating any tactic they don't agree with or a simple mistake that anyone could make as "intentionally feeding" or "trolling", we have to limit the aggression of IFS otherwise we start shooting out false positive bans like ya wouldn't believe. So we (you, me, all players!) definitely should keep on reporting **legitimate** cases of int. feeding or griefing/trolling because our report might be the report to actually get a ban over the line. What the Tribunal **did** achieve that IFS does not is the catharsis we get by feeling in control of determining if a report is ban worthy. That sense of contribution and cleaning up the community the way we want. For some of us that's what Tribunal provided, unfortunately for others it was a place where they went to hit a button marked "punish" 15 times a day without reading a chat log, meaning cases needed more time to gather more reviews to improve accuracy, meaning the punishment, if any, was handed out way after the offence (days, weeks...months!). IFS doesn't have that, but at least it gets us that sweet "we've penalized a player you reported" style message relatively quickly after the report if it is actioned.
: so if I play Garen against Galio, am I destroying my protector?
{{sticker:galio-happy}} {{sticker:garen-swing}} I like to think you're having a friendly spar. If Garen knew what Galio meant to Lux I'm sure he'd think so too.
: Mm comments don't get much attention.
I feel like a motionless Galio, checking the comments in the promoted OCE news articles every few days, waiting for a player to drop a comment I can engage with to grant me life again. {{sticker:galio-happy}}
Kuro Josh (OCE)
: Uhh so i logged in to check my refunds, i have only ever used 1 refund token before (had 2 remaining) i now only have 1 lmao So i definitely did not get an extra refund token, thats for sure, i lost 1 instead Nice
Hi Kuro Josh, yea there was an issue with the token grant. Everyone lost a token rather than gained one. We discovered this issue and stopped it from happening in regions that hadn't patched yet, but it's going to take a while to revert the token removal and then add another token as we may need to wait for a server maintenance window to do so.
DrBeach (OCE)
: https://store.steampowered.com/consumer_rights_notice/ You may want to look at this, in relation to "Current System: Each League of Legends account gets three refund tokens to use over the course of its life. If you don't have refund tokens, you're unable to refund any purchase."
Hi DrBeach, the LoL Terms of Use references Australian Consumer Law and provides recourse for players to submit inquiries with regards to refunds provided they can state their grounds for receiving a refund under the requirements of the ACL.
Clii (OCE)
: "As a result of this change, anyone who's used at least one refund token before today will get one back. These tokens will start rolling out with this week’s patch" that means ill be too late if I refund now to get a new token?
Correct, only accounts that had already used at least one token before the announcement will receive a new token during patch 9.4.
Todgins (OCE)
: The "Find your club" on the last link doesn't seem to function like I think it should.
Hey there, sorry about this. We were working on the fix for this over the weekend but it wasn't pushed live until Tuesday morning. The Club Directory should now be working.
Kakoda (OCE)
If those are your details, then they are not from this LoL account or any other you may have, though if you've had to change your password then that means you use the same password on your LoL account that you use on other services. This person you encountered is likely quoting info dumped from other services you've used that have been breached. Look up your info on https://haveibeenpwned.com/ and you're likely to be surprised by the amount of services you've used that have had your information stolen or leaked. This is why you should avoid using the same username and password across different services.
: Positional rank
KDAs is correct. The team behind ranked 2019 recently made a post about upcoming changes to positional ranked in the regions that are testing it. You can read about it [here](https://boards.na.leagueoflegends.com/en/c/developer-corner/8sVyEEQ5-ranked-2019-dev-update-1).
: The leveling experience in this game is awful and unfun
You're playing on a smurf. You're getting matched with other smurfs. Until your MMR and the MMR of other smurfs adjusts, as DarkShade said this is a good learning opportunity as you're coming up against a wide range players with various skill levels that you wouldn't normally get the opportunity to face on a level 30 account where your MMR is more likely to be where it is supposed to be at and matches you with players more around your level.
: i got honor 5 last season and only got a ward skin ... how come no champion skin? :o
Are you sure? Check to see if you have Medieval Twitch or Grey Warwick on your account ;)
: When does the new patch come out?
Patch 9.2 is currently **scheduled** to go out a day later than usual, so if all goes as planned it should land in OCE on Thursday morning.
kas1502 (OCE)
: By rank does it mean solo rank or 5v5 flex rank?
Most events use Solo rank to determine eligibility. Check the rules on the event's signup page to get all the finer details.
00shots00 (OCE)
: im going to sound like a idiot here XD, TMG? where can i sign up for them? just trying to get a foot in the door for some events and stuff.
Check out the groups' events on their Battlefys here: https://battlefy.com/total-mayhem-gaming https://battlefy.com/summonerssociety Their Discord groups also are great places to stay on top of new events as they are announced: TMG: https://discord.gg/hEZEYVp SumSoc: https://discord.gg/2vRjF4z
00shots00 (OCE)
: from your experience does playing these events help you get anywhere for playing the game or is these events mostly just a play around sort of event/tournament? sorry if i'm wasting your time.
No problem, happy to answer this. Rioters aren't allowed to play in these standard community events since they are prized with RP, so I can't speak from experience specific to such events. But lots of players who do take part do so to make new friends (most people report making friends through these events), learn how to play in a team and improve together (practice for CLASH, when that decides to work) or earn some extra RP. If you're good enough and you join a serious and competitive amateur team you may get the chance to compete in the invite only leagues that some community groups run for the very best amateur teams in the region.
00shots00 (OCE)
: is anyone ever looking to have weekend events?
There were some weekend events in the earlier half of the month, and there are usually a few. For this month the only weekend event remaining is the SumSoc Jan Premade 5v5 (unless any new events come up, in which case I'll update this article). For February we'll get this article out much earlier to ensure we cover all the month's events properly.
2slw50 (OCE)
: boarders gone?
Sorry about this, looked into it yesterday and basically: If you ended the season in division V of any tier, you were bumped up to division IV due to the ranked system rework. Since 9.1, any previous season rank that had to be bumped up to division IV isn't being detected correctly, which impacts your loading screen border and in profile hover-card. The team responsible knows how to fix but it would require further ranked downtime so it is slated to be fixed in 9.2 unless we can develop a fix that does not require any ranked downtime.
Ejay (OCE)
: **EZClap**
Wow you guys are smashing our scores! WP
: > [{quoted}](name=Gehirn,realm=OCE,application-id=ElA0rvVL,discussion-id=y3PVwH0o,comment-id=0000,timestamp=2018-12-05T08:44:10.845+0000) > > We're testing the transfer system at the moment after some changes made to store systems recently. So far it's looking like we've got some more work to do to ensure accounts don't get messed up after a transfer. I'll be keeping an eye on the situation and will report back with any new developments, but can't promise when we'll have transfers back up as of yet. How much longer?
Regrettably, the issues continue to persist and we've not succeeded in restoring the transfer service as quickly as we'd hoped. I've posted an update on the state of the transfer service [here](https://boards.oce.leagueoflegends.com/en/c/help-support-oce/o0JTgjXI-account-transfer-service-update).
: How does Grandmaster Tier work? Is it Top 500 or something? Because at first I thought it would replace Master Tier, and Master Tier would become Master IV - Master I (replacing Diamond I & Diamond II), but based on the leaderboards it looks like Master Tier is still an open tier with an infinite amount of LP.
Grandmaster seems to work the same way Challenger did. So a certain % or number of the top players from Master will promote into Grandmaster, and then a certain number or % of players from Grandmaster will promote into Challenger. You can check out the current Master players in the client under the Ranked tab in your profile, and [note when Grandmaster and Challenger tiers will open up to promotions](https://oce.leagueoflegends.com/en/news/game-updates/competitive/preseason-ranked-update-masters-players).
KingSoba (OCE)
: Hi, question to anyone of you fellas. I'm going to Japan next week and i want to transfer my account to their region to play with my cousins. On the Riot page regarding end of season questions, it said that transfers will be open again from Dec 4th. I understand that delays can happen in any situation, but do you have an ETA of when i would be able to transfer?
Hi there! I've got an update since I responded to your post on Help & Support boards last night. We're very close to turning it back on, the team working on it is discussing next steps to do so right now. I'll be keeping an eye on their conversations and following up if there are any issues with OCE transfers once they are turned back on.
: At Riot OCE, do you guys get involved with champion development? (Splash arts, 3D models, concepts etc) or is that only strictly done in Riot NA?
Development on game content like the stuff you mentioned is done in our Los Angeles office (though we are consulted on some things as CptStupendous mentioned), but not by the NA team as you might expect. Lemme clarify :D The Los Angeles office is made up of two teams, the "Central" or "Global" team, and the NA regional team. The NA regional team is a lot like the OCE team, they take care of the player experience in their region, produce the NALCS, and support local community events and player engagement opportunities. The Central team, which the majority of Rioters in LA are a part of, are the ones that create products that reach players globally, such as champions.
KingSoba (OCE)
: Server transfer back open
We're testing the transfer system at the moment after some changes made to store systems recently. So far it's looking like we've got some more work to do to ensure accounts don't get messed up after a transfer. I'll be keeping an eye on the situation and will report back with any new developments, but can't promise when we'll have transfers back up as of yet.
: Hook Main Club [OCE]
Hmmm {{champion:240}} {{champion:122}} . . . {{champion:6}} ? Thoughts?
: Hello. The issue is still happening after the update. Is there another way that mac users can buy RP?
Yea, looks like I jumped the gun saying Tuesday morning to get the fix out. I swear every time I give a date for something to happen I'm wrong in the end - when will I learn to just use good old Soon™? Sorry about the false hope D: It looked like we were seriously close to shipping a fix but apparently that wasn't the case. I'm asking around for an update on this now. UPDATE: Latest info is that this fix has had to be pushed to 8.24. If there are items you want to buy or sales you want to take advantage of that expire before you're next able to purchase RP due to this issue, then please take note of those items now and [send a ticket](https://support.riotgames.com/hc/en-us/requests/new) to Player Support after the patch. They should help by manually purchasing those items for you. Also if you have any prepaid RP cards that you can't redeem due to this issue, Player Support will help you manually redeem right now.
: any eta on a fix? i just dont what the emporium to close without being able to grab them.
Thanks for waiting, Space Lizard and Devil Vulture wards are now in the mystery ward loot table.
: I cant redeem my pop music A-ward
I can see that the Pop Ward Skin was redeemed successfully on the 19th, you should be seeing it in your ward skin inventory under the Collection tab and in champ select. If you still aren't seeing it I recommend reaching out to [Player Support](https://support.riotgames.com/hc/en-us/requests/new). I actually recommend you reach out to PS in any case as it appears you've crafted the ward skin twice. The first time it redeemed to your account and the second time you just crafted it as a "ward skin permanent" that you should see sitting in your Hextech Inventory. It's possible that PS may return the tokens you used to redeem the ward a second time if you explain the mistake as long as you don't disenchant the item in your inventory.
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