: Demotion bug, be careful!
Update. Where I am currently sitting with my ticket: _"I understand your confusion but it looks like this was caused by the new update and the addition of Iron and removing the 5th division from every rank. I am going to talk this over with the team just to make sure."_
Tele (OCE)
: Hey Gucci Senpai, I'm fairly confident this is a bug. There was a new patch ([patch 8.24)](https://oce.leagueoflegends.com/en/news/game-updates/patch/patch-824-notes) put in overnight which should have removed division V from all tiers and moved everyone in a division V to division IV. But it seems like a strange interaction may have occurred because you were in a promo series. Get in touch with Riot [here](https://support.riotgames.com/hc/en-us/requests/new) and let them know what happened. They should be able to confirm what happened and fix the issue if necessary. Good luck! :)
Thank you for the informative response. I've submitted my ticket to Riot and will be sure to share the outcome.
Rioter Comments
: Rethinking Ranked Fives and Tuning Dynamic Queue
Ok it's good to see you taking some initiative, it makes me want to quit the game slightly less. But how is my emblem going to stop me from getting rolled by 5 man pre-mades? Especially the ones getting carried by smurfs and boosters.

Gucci Senpai

Level 63 (OCE)
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