Junko (OCE)
: > [{quoted}](name=Karnivool,realm=OCE,application-id=6jGZAhT1,discussion-id=5grz0o3R,comment-id=0000,timestamp=2015-12-04T02:29:00.505+0000) > > If the Arcade Riven skin code is from the IWC tournament in Melbourne they have unfortunately expired early and are no longer valid. (even tho the date of expire on the back of the card is December 11.59pm) I'll follow that up with bollockz, thanks!
These steps may help people trying to redeem the Arcade Riven Skin ***FULL CREDIT GOES TO WUKS FOR WRITING THIS*** "If you send a copy of your ticket and your Arcade Riven code card to Riot Games Player Support, they should (emphasis on should; of course, they have no obligation to) be able to apply the code to your account for you. Here are the details for contacting Player Support: Because this is an account-specific inquiry, we can’t help you out here on the Boards. As such, you’ll want to direct this to Riot Games Player Support by submitting a ticket! As you submit your request, here are some tips that will help resolve this issue as quickly as possible: Create an account on the Riot Games Support website. It'll save you a lot of time in the future and keep your requests organized and easier to find/access. Be sure to submit as much information in your initial ticket as possible. For obvious reasons, each Player Support Specialist's request for more information will delay the resolution of the issue. Be respectful and polite in your correspondences with Riot Support. (They're doing their best to help you!) Try not create a new ticket or respond to an existing ticket before a Player Support Specialist has had the chance to review your request. New tickets/replies may bump your ticket back to the bottom of the queue, thus increasing the amount of time before a Player Support Specialist is able to review your ticket. If you're unsure where to put your ticket in, just select: [I have a question about League of Legends/Riot Games.] > [Game and Features] > [General Questions]" - Wuks. Thanks again WUKS for the step by step guide on how to redeem the skin code and good luck everyone!!
Wuks (OCE)
: Hey Karnivool, If you send a copy of your ticket and your Arcade Riven code card to Riot Games Player Support, they should (emphasis on should; of course, they have no obligation to) be able to apply the code to your account for you. Here are the details for contacting Player Support: ____________ Because this is an account-specific inquiry, we can’t help you out here on the Boards. As such, you’ll want to direct this to Riot Games Player Support by [**submitting a ticket**](https://support.riotgames.com/hc/en-us)! As you submit your request, here are some tips that will help resolve this issue as quickly as possible: 1. Create an account on the Riot Games Support website. It'll save you a lot of time in the future and keep your requests organized and easier to find/access. 2. Be sure to submit as much information in your initial ticket as possible. For obvious reasons, each Player Support Specialist's request for more information will delay the resolution of the issue. 3. Be respectful and polite in your correspondences with Riot Support. (They're doing their best to help you!) 4. Try not create a new ticket or respond to an existing ticket before a Player Support Specialist has had the chance to review your request. New tickets/replies may bump your ticket back to the bottom of the queue, thus increasing the amount of time before a Player Support Specialist is able to review your ticket. **If you're unsure where to put your ticket in, just select:** [*I have a question about League of Legends/Riot Games.*] > [*Game and Features*] > [*General Questions*] With that being said, good luck!
Thanks for the help mate, I'll do that today :)
Junko (OCE)
: ARCADE RIVEN SKIN GIVEAWAY WHAT!??!
If the Arcade Riven skin code is from the IWC tournament in Melbourne they have unfortunately expired early and are no longer valid. (even tho the date of expire on the back of the card is December 11.59pm)
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