: League of Legends game Frozen
1. Make sure your GPU drivers are up to date. 2. Try running a **client repair** through settings (the gear icon top right) > Initiate Full Repair. 3. Submit a ticket to [Player Support](https://support.riotgames.com/hc/en-us/requests/new) and they should be able to help you further.
: Client not working properly
Try running a **client repair** through settings (the gear icon top right) > Initiate Full Repair. If that doesn't work try reinstalling the game with the [Hextech Repair Tool](https://support.riotgames.com/hc/en-us/articles/202539040-Reinstalling-League-of-Legends). If that still doesn't fix your issue submit a ticket to [Player Support](https://support.riotgames.com/hc/en-us/requests/new) and they should be able to help you further.
Nightjar (OCE)
: this isn't even the worst I've seen, and I've only seen like half of them get banned (I like to keep tabs). There are some real horrible ones going around who just happen to be using an odd character to (I assume) avoid being auto detected.
Pretty much. Names, especially club tags are harder to trace as far as I know. I'm pretty sure the club creators get more heat than members too. It's possible they haven't been banned because they just had a forced name change/the club disbanded. Admittedly it's not something I know all that much about, nor does there seem to be much public information. I've had success with ticket reports though.
: considering its a january unban i guess its a bit past that
I'll be honest, I read the date and not the month. That's one to [send a ticket](https://support.riotgames.com/hc/en-us/requests/new) for. That's my bad.
šimon (OCE)
: How Is This allowed?
It's not, and you can report them for 'Inappropriate Name' in post-game, or through a [support ticket](https://support.riotgames.com/hc/en-us/requests/new) if you couldn't report in post-game for whatever reason.
: Still banned
As far as I know, it's specific to the hour you were banned (It should say a time in the reform card as well). It also may not account for timezones within the region and so may be in AEST.
Dolphman (OCE)
: ***
Not sure if this applies to you but I'm pretty sure only wins give SP.
Rownin (OCE)
: Cant reconnect into game
Try running a **client repair** through settings (the gear icon top right) > Initiate Full Repair. (Probs also make sure you're GPU drivers are up to date.) If that doesn't work try reinstalling the game with the [Hextech Repair Tool](https://support.riotgames.com/hc/en-us/articles/202539040-Reinstalling-League-of-Legends). If that still doesn't fix your issue submit a ticket to [Player Support](https://support.riotgames.com/hc/en-us/requests/new) and they should be able to help you further.
: Free RP?
Assuming you haven't entered any recent tourneys/competitions or anything of the sort, your best bet is going to be to submit a ticket to player support: https://support.riotgames.com/hc/en-us/requests/new They ought to be able to tell you where it came from and probably why (or at least how) you received it.
Ornn (OCE)
: > [{quoted}](name=Seras Dragon,realm=OCE,application-id=T8eq2lFQ,discussion-id=VyEIX6Zu,comment-id=00020000,timestamp=2019-04-17T11:26:25.269+0000) > > **Boards Rules:** https://boards.oce.leagueoflegends.com/en/c/announcements/BjArMH2B-boards-universal-rules > > We aren't stopping you from reporting players, we're stopping you from one-sidedly calling out players on a public forum. if players are peices of shit and are getting away with it they need to be publicly shamed majority of toxic players get away with it 100% fact in my exeriance.
What about when someone comes to boards shaming a "toxic" player when really it's all fabricated? What about when someone cries "INTENT FEEDER" but really they've just had a few bad games. What about when someone comes to boards, posts [this link](https://matchhistory.oce.leagueoflegends.com/en/#match-details/OC1/238547555/2138264395657024?tab=overview) and says "this person is trolling, avoid them!" when really the Trist was just better/got a camp/had a god tier support/[insert any of the other numerous reasons that you might lose a lane here]. The (main) point of the rule is that we don't have the whole story, and lack a lot of information. A true intent feeder can look like any other player just from match history, or a genuinely new player might look like an intent feeder. Even if the person being called out is genuinely toxic, then it turns into a witch hunt. There's no positive engagement, no opportunity for reform, just blind hate piled on. There are more than a few reasons for the rule, it exists for a reason.
: Hi i have been playing league of legends for about 6 years now.i love it.but please can you bring a snow day back to oce server or all round.i love the snow skins and want to buy the skins but you cant buy them only certain ones like snow bard and such.please thank you.keep up the awsome stuff :)
They come back for Christmas time each year :) Some (like Snow Day Bard) remain available because the champion lacks other skins.
: It doesn't mate i tried reporting so guy who was 0/24 on here but how no the emissary Eras Dragon decide to removing the name. If RITO is going to safeguard the identicities of perptrators without publicly shamming them, then i wonder how they will be banned in the first place. Rito has turned this game into a Poltical Correct bs with no respect for FREE SPEECH!...
>**Reporting Other Players** >Please don't name names. If you see or hear about another person breaking the rules, send us a ticket directly so we can investigate and take action if necessary. We know that players report publicly with the best intentions, but it often leads to a witchhunt, rarely resulting in a positive discussion. We'll be taking action against players who have violated rules, so please report these players correctly. **Boards Rules:** https://boards.oce.leagueoflegends.com/en/c/announcements/BjArMH2B-boards-universal-rules We aren't stopping you from reporting players, we're stopping you from one-sidedly calling out players on a public forum.
: No I brought it up because someone with a similar incident has been banned. I also know you can be perma for a rant (skipping a 14 day suspension)
You can't skip the 14-day suspension, and couldn't 2 years ago.
: I'm not going to argue with you but there is nothing stopping me from making a new account if you ip ban me then i can still use a vpn. I don't have the time to waste for 14 days... So i dont see the point of why all the fuss???
14-day is final warning. Any further violations on the account will result in permanent suspension. The idea is you say "oh shoot if I'm not careful I'm going to lose this account that I've sunk time and effort (and possibly money) into, I should get my shit together". If you haven't had any punishments on the account before, then you're friend used no tolerance language (hate speech, suicide encouragement, that ilk) so that's why all the fuss. As a general rule Riot don't stop people creating new accounts, but new accounts also tend to see punishment for bad behaviour faster.
: Banned
Account sharing alone is against the ToS for pretty much just this reason. It isn't typically punished unless it is being used maliciously (for boosting or some such), but ultimately the account is held responsible for actions taken on it. It would be pretty short-sighted of Riot to allow "oh but it was my friend playing on the account" as a viable excuse for negative behaviour. Someone has to take responsibility for those actions and so it falls to the account that you shouldn't be sharing in the first place. As for the punishment itself, "they started it" isn't a valid defence. You're perfectly entitled to be frustrated with an intent feeder, not so entitled to abuse them, adding fuel to the fire and further ruining the game for everyone else. To be clear, things that are NOT relevant to the punishment: * It was your friend playing on the account. * Your friend isn't normally toxic. * Someone in that game was intent feeding. Things that ARE relevant to the punishment: * **You** shared the account. * The content of the chat log you would have received in the reform card. A punishment will not be removed unless it was made in error, but if you still wish to appeal it you can do so through player support: https://support.riotgames.com/hc/en-us/requests/new
: If I hit diamond in this split will I be diamond over the next 2?
You don't reset when a split ends. It's only the rewards that change.
Ch1lH (OCE)
: I was just permanently banned for responding to other players feeding and flaming?
I could dive into this pretty deep, but I'll keep it simple. There are 3 main points here. 1. To receive a permanent suspension for chat, you have to have received at least one 14-day ban (and often 1-2 chat restrictions as well). In the reform card for that 14-day ban, it explicitly states that any further violations will result in permanent suspension of the account. 2. Yes, what you said really was that bad. The last 10 lines of your log exemplify that, however, to be clear the whole log was bad. Regardless of whether you personally class literally telling someone to kill themselves as that bad, your previous punishments would have made clear that chat like this is not acceptable in *this* community. In order to play this game, you agree to abide by those rules. Failure to do so unsurprisingly results in removal from the community. 3. All other subjective matters aside, suicide encouragement (along with hate speech and some other things) are classed as no tolerance language. Using such language will result in escalation to 14-day ban (skipping chat restrictions), and if the account in question has already received a 14-day ban, permanent suspension. I don't know what things are like in CS:GO, because I only played it briefly, but in what world is literally telling someone to kill themselves, telling another to get stage 4 cancer and that they shouldn't have kids because they won't survive "not that bad"? This is not trash talk, this is not "responding to someone feeding" or defending yourself from flame. This is straight up beyond abuse and 1000% not allowed here.
: Need an OCE Coach
Consider that you are asking for very specific coaching for free. Many people are happy to play with new players and offer tips and advice, but once you start asking for in-depth coaching, you're asking for a lot of someone's time, effort, and in your case flexibility to your timetable, for nothing in return. Realistically, you can't have both. You either find some high ranked people to play with who might give you some basic stuff to work with, or you pay for a dedicated coach.
Daymon (OCE)
: ***
>I have no main but I like to play champions with a high skill ceiling >I am willing to learn any role ... but am mainly leaning towards mid lane
: a note on point 5: why not let the community decide the abilities of the next champion and what they should look like, it will bring the whole community on one big project and give them a sense of achievement
Pretty much entirely because that would be impossible to balance. Everyone would be picking their own brand of OP, but Riot does take community suggestions into account. Neeko and Sylas are examples of champions integrating requested mechanics. Turning into other champions, and stealing their ults were two of the most requested abilities like, ever. The execution isn't going to be exactly how everyone imagined it, but that's impossible, especially when you throw balance into the mix. Xayah and Rakan are also a good example of this. People wanted a duo set like them forever. Kindred was a stab at the duo in one champion, and it fell a bit short of the fantasy, but that one is a lot harder to implement, and they still ended up with a cool champ. Little Demon Tristana and Resistance Illaoi are examples of community-driven content creation too.
: When will these skins release?
Usually, a week or so after the patch goes live, but it varies. But guaranteed during this patch cycle unless something breaks quite badly.
DrunkOnRP (OCE)
: Adding straight damage dealt increases and damage received increases seems way too BS for SR so I am guessing it's ARAM also due to the fact it's under the ARAM Banner in the patch notes.
Correct, that buff is only for ARAM.
: Reasons why League of legends is trash
_*~~1~~*_ No tolerance language like suicide encouragement and hate speech is grounds for instant escalation to a 14-day ban. That's not to say the system is perfect and will escalate every time, but in the vast majority of cases, such language is met with an almost instant ban. On the other hand, defending yourself (fine) and retaliating (not fine) are not the same thing. ___ Balance isn't my strong suit but I'll answer these as best I can. _*~~2~~*_ Champions have different strengths at different levels of play. Having different balance for different levels of play doesn't make sense, and balancing for every level of play is far from easy, particularly when it comes to the simple champions. EDIT: Also see Barry's very good poitns about scaling champs. _*~~3~~*_ Champions are (usually) intentionally released strong, this is to help with the learning curve. After about a week, once most players have a passable knowledge of how they work, and if it comes to it how to play them, they *have* to drop that strength or they slide into OP very quickly. If we're using Neeko as an example, she's still plenty effective and still played, but she's fallen in line with other mids. True they pretty much nerfed out on hit Neeko, but the build was problematic. _*~~4~~*_ They pretty much always balance item changes with champion changes for just this reason, but if an item is too strong on everyone who can buy it, of course they're going to change the item instead of all the champions who were taking it. If that means some more niche champions suffer a bit, then they'll buff them accordingly. _*~~5~~*_ At a point, you run out of completely new things that are also balance-able and possible to implement with the current technology, but that doesn't mean such abilities are just carbon copies. Would you not agree that Neeko's ult feels and plays very differently from Nunu's? Particularly with the interaction with her passive? Would you not agree that while Darius's and Pyke's are very similar, there are different use cases (Pyke's is a dash, Darius is tankier), setup conditions (Darius stacks, Pyke's is a skill shot) and counterplay (Again, Darius stacks and Pyke's is a skill shot)? If you think the game is trash, why continue to play it? After all, the purpose of a game is entertainment. If you aren't enjoying League, but are enjoying those other games you feel are better, go play them instead.
: The launcher keeps crashing every time it tries to update
Tell her to **submit a ticket** to [Player Support](https://support.riotgames.com/hc/en-us/requests/new) and they should be able to help.
Rownin (OCE)
: Also, this faulting application path seems to affect some of my other games aswell. no idea why its happening even though the path was set upon installation.
Tech isn't really my area I'm afraid. If none of my other suggestions worked then player support are going to be the ones able to help you further. At best I can suggest common fixes sorry.
TF Blade (OCE)
: Yeah I still really appreciate you helping me get my account back Seras!!! {{sticker:slayer-pantheon-thumbs}}
: Nah, it's 2 years old, I've moved on and reformed.
Reformed from what? You brought it up because you supposedly shouldn't have been punished.
: well then I could give you sa long winded pm with the chat if you wanna read it It's pretty bad tbh...
If you want to discuss it, make a post.
: Do you have backend access to tickets ? I'd pm you the ticket number if you do
I'm not a rioter, so no.
Rownin (OCE)
: Bug Splat after champion select and constant reconnect
1. Update your GPU drivers 2. Check your DirectX is up to date 3. Check your Windows is up to date 4. Try some of the other steps in this article: https://support.riotgames.com/hc/en-us/articles/201761974-Bug-Splat-and-Game-Crashes 5. Submit a ticket to player support: https://support.riotgames.com/hc/en-us/requests/new
Borgey (OCE)
: Perma Ban Appeal from years ago
If you want to appeal again, then Player Support is where to go: https://support.riotgames.com/hc/en-us/requests/new Time is probably going to work against you here though. Without knowing all the details, there are a few reasons they wouldn't return the account in that scenario, some justified, some probably a result of old policies. For example, if you had ever shared the account, or were not the original owner of the account, that will often prevent recovery in circumstances such as yours. Either way, take it up with support and see what can be done.
TF Blade (OCE)
: So I was digging through the email of my old account and found this
You wouldn't have been instant perma'd, the system can't do that for chat, but you certainly would have skipped the chat restrictions into a 14-day :P It's always nice to hear reform stories, especially since forums tend to attract the more...negatively inclined posts of this nature.
pseiko (OCE)
: Fair enough, good things come to those who wait can't stress how happy I am though that I'm back from camping in time to complete the mission :) :) :)
And late enough you missed the drama with them being broken for a bit :P GL on the rift :)
: Champion Choice no Longer Auto-Locking in When timer Hits Zero
It's been like this for years now, and for a reason. Having it this way ensures players are active and engaged throughout champion select. If you can't be passably present and attentive for the couple minutes that select takes, especially given the client comes forward and plays sounds when it's your turn to do things, why should your team trust you to be the same in-game? It matters less in normals, but if it were in one mode and not the other, it would get confusing.
silverarc (OCE)
: No matter how many times I watch the VODS, the mission is not completed. The line "Watch rewards are correctly set up for your account" is not shown when I watch OPL VODS Other regions seem fine and I can still do my watch&earn missions. What should I do???
They can be a bit finicky for sure. Just to be sure, you are watching the OPL *finals* VODs yes? Only those final 3 games count for the mission. At any rate, there are a few things you can try: - Sometimes it just takes time to update, and waiting can be enough. - You can try a different browser, some people seem to have better luck with different browsers. - You can try a different viewing mode. Try putting it in fullscreen and see if that helps (obvs having multiple monitors is a plus here). Failing all that, submit a ticket to player support: https://support.riotgames.com/hc/en-us/requests/new They might be able to give you some other tip to get it to register, or may be able to manually update it. I don't know how this stuff works on their end, but they can likely at least point you in the right direction.
: And Riot Wonders why we want to server lock, so these people don't come on our server. This is just as bad as referring to OCE as Dogs, if they can be insulting to us, then we should be allowed to insult them back
Except they're not allowed to any more than you are? He posted this because he got banned.
: Well it did, and I appealed via ticket support a number of times...
Like I said, without the context (the reform card), there isn't any specific info anyone can give you.
: Not sure when we should recieve sneaky sivir
Over time, but within that week (assuming all goes to plan). If it helps, I haven't got mine yet either, so seems like this one might just be taking a bit longer.
GRF Dusk (OCE)
: THIS IS THE 20TH TIME I HAVENT GOT MID WHAT IS THIS
Mid is a highly contested role at the moment, so if it's your first pick you're going to be seeing it less.
WhyM3 (OCE)
: but, you need the VODs to be there to watch if you missed it .... I want the OCE VODs up (seen the others, but they don't count)
The Kizza (OCE)
: There are no VODS available for OPL, is there any way to watch the vods to gain the rewards for oce?
pseiko (OCE)
: Grand Finale Mission OPL Stream not found
The VODs are up now, it often takes a day or two for the recordings to be available.
: Given I had an account perma for me ranting about voip software being rubbish in chat, I wouldn't expect much... Never been warned before either...
The system cannot apply a permanent suspension to an account for behaviour without at least one 14-day ban being applied first. The only things that will get you an instant perma are things like cheating, chargebacks and bought accounts. Without knowing exactly why you were punished there isn't much more I can give you. If you want, I'd encourage you to create your own thread with your reform card and we can discuss from there.
: CANNOT WATCH OPL FINALS
The VODs are up now, they take a day or two to upload after the match is played.
: even if I reset to default it dosen't work. :(
How strange, perhaps try running a client repair through settings (the gear icon top right) > Initiate Full Repair. Failing that, submitting a ticket to [Player Support](https://support.riotgames.com/hc/en-us/requests/new) is probably your best bet.
: How to show runes and stats when pressing C
Hotkeys > Menus > Show Advanced Player Stats. The defaults is still C so far as I can tell, so not sure why it isn't working for you, but that's the bind to check.
JtttL (OCE)
: I reckon it's something to do with Riot's servers. When I download the patch on EU West or NA, its fine, but when I go back to Oceania it comes up with the same error 004. P.S. the Initiate Full Repair doesn't help either.
Then submit a ticket. If there's an active issue and they don't know about it, then they'll see the tickets coming in and investigate. If they do know then they can usually give you a local solution or an ETA on a fix. If it's something with your client specifically, they can help you isolate the problem and get it sorted out.
JtttL (OCE)
: Error 004 when on OCE client
Try running a **client repair** through settings (the gear icon top right) > Initiate Full Repair. If that doesn't fix your issue **submit a ticket** to [Player Support](https://support.riotgames.com/hc/en-us/requests/new) and they should be able to help you further.
Antomiie (OCE)
: Account suspended - suspended permanently
It seems likely your account has been compromised at some point. If that's the case, and the actions which resulted in suspension of the account were done by an intruder on the account, then usually that punishment can be reversed once the account is secure. Your first step should be to change your password. From there, assuming you didn't do whatever the reform card says the account was punished for, didn't share the account with someone who did, and are the original owner of the account, your next step should be to submit an account recovery ticket to player support: https://support.riotgames.com/hc/en-us/requests/new (You will have to be logged *out* of support to do this) Once the account is secure, Support can take you through the process of recovering it.
Huknight (OCE)
: Patch failed and we dont sure why
Your best bet is probably going to be to submit a ticket to player support detailing the issue (with screenshots where possible) and what you've already done to try and fix it. They can most likely help you more than anyone active here can now. https://support.riotgames.com/hc/en-us/requests/new
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Seras Dragon

Level 132 (OCE)
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