Jimz (OCE)
: > [{quoted}](name=Jimz,realm=OCE,application-id=ElA0rvVL,discussion-id=f3VFuuEe,comment-id=001200000000,timestamp=2016-05-03T11:33:03.881+0000) > > Thanks for the update, I'll look into it further It's done. Please try chat again :-)
> [{quoted}](name=Jimz,realm=OCE,application-id=ElA0rvVL,discussion-id=f3VFuuEe,comment-id=0012000000000000,timestamp=2016-05-03T11:37:02.386+0000) > > It's done. Please try chat again :-) Chat is working! Good work and thank you for your efforts. :)
Jimz (OCE)
: Hi all, We've made some changes on our end to hopeful address the issues for Optus players. Unfortunately, due to the nature of these types of problem, it's mostly a stab in the dark for us. *fingers crossed*
I logged in, had a game of coop vs ai and it all worked and went well, the only problem is my client will not login to chat services at all. But everything else seems to be working.
Mindstar (OCE)
: Thanks for the updates. I've heard about this in [another thread recently](http://boards.oce.leagueoflegends.com/en/c/help-support-oce/zh5Lu5sA-optus-wifi-hanging-at-logging-on). Can you guys provide a [trace route](https://support.cloudflare.com/hc/en-us/articles/200169336-How-do-I-run-a-traceroute-) from your pc to prod.oc1.lol.riotgames.com and share the result? Cheers Mindstar
Hope this is what you wanted lol Tracing route to prod.oc1.lol.riotgames.com [192.64.169.20] over a maximum of 30 hops: 1 2 ms 2 ms 3 ms 192.168.43.1 2 * * * Request timed out. 3 55 ms 30 ms 38 ms 172.24.154.209 4 32 ms 30 ms 38 ms 10.194.120.2 5 26 ms 18 ms 51 ms 10.194.120.9 6 * * * Request timed out. 7 337 ms 31 ms 37 ms 210.49.49.9 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 72 ms 45 ms 38 ms 198.142.250.245 13 * 354 ms 46 ms 198.142.139.116 14 55 ms 48 ms 55 ms 198.142.139.132 15 234 ms 200 ms 197 ms 203.208.192.205 16 237 ms 205 ms 209 ms 203.208.171.118 17 241 ms 202 ms 197 ms 203.208.151.101 18 232 ms 200 ms 190 ms ae0.cr2.lax112.us.zip.zayo.com [64.125.32.78] 19 185 ms 202 ms 204 ms ae16.er2.lax112.us.zip.zayo.com [64.125.25.158] 20 204 ms 207 ms 197 ms 64.125.170.174.IPYX-089814-750.zip.zayo.com [64. 125.170.174] 21 209 ms 213 ms 214 ms 104.160.133.35 22 242 ms 220 ms 208 ms ae32-br01.sjc01.riotdirect.net [104.160.159.36] 23 528 ms 209 ms 218 ms ae30-br02.pdx02.riotdirect.net [104.160.159.6] 24 242 ms 243 ms 234 ms 104.160.128.107 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete.
Mindstar (OCE)
: Thanks very much for the info - Further question - are you guys using mobile broadband? Or some kind of fixed line (adsl/cable)?
I'm on Optus Mobile Internet as well.
: Server is busy
The first link loaded with a blank white page. The second link: "https://prod.oc1.lol.riotgames.com:2099/" failed to load. ISP: Optus
: Server is busy
I can successfully login on Telstra internet, however with Optus I just get the "login status: logging on..." screen forever.

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