Rioter Comments
Rioter Comments
Rioter Comments
PiradeX (OCE)
: Critical Error
Hey PiradeX, You didn't give us much information, so I'm going to need you to give us a bit more info before we're able to help. So here's a few things I'm going to need: + Could you post a screenshot of the error message? + Did this just start happening after a recent patch? Or has it been an issue for a long time? + Can you post your computer's specs? You can access you computers specs by right clicking on the windows icon in the bottom right corner, and selecting _"System"_ from the menu of options, then screenshot or copy and paste the _"Device specifications"_ section. See [this](https://www.sweetwater.com/sweetcare/media/2017/04/Windows-PC-Computer-System-Specifications.gif) gif for help. + Have you already tried a full repair or reinstalling the game? Make sure you reply to this comment wit the answers or else I won't get notified!
Kakoda (OCE)
: RIOT DATABASE LEAK SECURITY BREACH!!! BE WARNED!!!
I just want to add on to what Riot Gehirn has said to make sure you're fully protected. + Change your email password Like Gehirn said, it's likely that you reused your LoL password on other websites and it was one of those other websites that leaked your info in a data breach. However, I don't know how they linked your email to your LoL account, unless they had access to your email as well. That's why I strongly advise that you change your email password as well, especially if you have used the same password on other websites. Also, checkout [Edward Snowden's password tips](https://www.youtube.com/watch?v=yzGzB-yYKcc) to make sure your new password is secure. + Don't do chargebacks! Going to the police is a good idea (since this person committed theft) but **be careful with chargebacks!** The police or your bank may advise you to chargeback your credit card, but don't do this. **Chargebacks will get your account [temporarily banned](https://support.riotgames.com/hc/en-us/articles/201753334-Chargebacks)!** Instead you should tell Riot through your support ticket that fraudulent purchases were made on your account, and they will reverse the purchases for you. Best of luck, and feel free to reply if you need any extra help :)
Tele (OCE)
: Tele's Testing Space
Tele (OCE)
: Actually, maybe Tele is shit because he didn't think about what would happen to the sidebar when there are many comments.
Yeah, lol...
Tele (OCE)
: Wow, Tele's coding skills are the best!
Actually, maybe Tele is shit because he didn't think about what would happen to the sidebar when there are many comments.
Tele (OCE)
: Tele's Testing Space
Wow, Tele's coding skills are the best!
: What new feature would you most like to see in league of legends?
Skin previews and a game mode that reverts the game back to Season 1 (graphics, damage, items, buffs etc.). Although I hear the latter isn't possible or at least very very hard :(
: Is Warring Kingdoms and Lunar Wrath part of Lunar revel?
Yep! You can find a list of all the Lunar Revel skins [here](https://leagueoflegends.fandom.com/wiki/Lunar_Revel#Champion_skins).
Rioter Comments
: Demotion bug, be careful!
Hey Gucci Senpai, I'm fairly confident this is a bug. There was a new patch ([patch 8.24)](https://oce.leagueoflegends.com/en/news/game-updates/patch/patch-824-notes) put in overnight which should have removed division V from all tiers and moved everyone in a division V to division IV. But it seems like a strange interaction may have occurred because you were in a promo series. Get in touch with Riot [here](https://support.riotgames.com/hc/en-us/requests/new) and let them know what happened. They should be able to confirm what happened and fix the issue if necessary. Good luck! :)
Gehirn (OCE)
: OCE Rioter Q&A - (Group 1 of 3)
I'll probably be working myself in tech in a few years, so I thought I'd ask to anyone willing to answer: what's it like at Riot? Are there periods of heavy deadline stress? Are higher-ups understanding of your out of work commitments? Do you consider Riot to be better, worse, or about the same as other similar positions you've had? **Conquisitor**: Sometimes when you play with a group of friends, a few people in the team can get salty (especially after a string of losses) and ruin the fun for everyone. What's the best way to solve this problem?
NeonMist (OCE)
: Interesting issue I'm still having - can't use any kind of voice chat (league chat, discord etc) while league is open or the sound coming from both the client and the game is really bad. If I don't use any of these it sounds normal. It's a strange issue but I can't find anything suggesting anyone else has had this problem.
Oh sorry for the late reply, I was really busy this week! Don't worry, no working microphone is a known issue with League on macOS Mojave. See [this post](https://boards.na.leagueoflegends.com/en/c/bug-report/AZhJrEVr-mic-not-working-on-voice-chat-with-macbook-pro-and-os-mojave) for other people with the same issue as you. Basically the problem is that Majove is very secure so it's forcing League to have permission before it can use the microphone, but League hasn't been updated to properly ask the operating system permission. As far as I know there's no fix for this yet. Riot will just have to update League at some point so that it properly asks the operating system for permission to use the microphone. Sorry we couldn't help here :(
NeonMist (OCE)
: Well I've tried a few games now and it definitely seems to be working better. I'm not sure what's up with the FPS though, it never went over 60 before but now it goes above 100? that's new, and it doesn't seem that different. But either way I can still play even if it's a bit slow. Thanks!
Nice! Glad we could help. You probably already know this but I'll let you know just in case; Apple announced that macOS Mojave will be the last operating system to support 32 bit programs. So don't update your macOS under any circumstances until you're sure LoL has a 64 bit mac version! If you upgrade and there's no 64 bit version, there's nothing we'll be able to do to help (other than Bootcamp).
NeonMist (OCE)
: Hi, thank you so much for your help, I can tell you went to a lot of effort and I'm so grateful! I decided to go straight to the Hextech repair tool but unfortunately it didn't work properly. I did something that interrupted the clean reinstall too, so the game was deleted but not reinstalled. I'm currently reinstalling it from the website so we'll see how that goes. As for the other suggestions, I don't have Time Machine set up, but should probably do that some time, considering I've had two macs for 4 years now...I'm not even willing to touch bootcamp. I have enough things go wrong on a mac, I avoid PCs at all costs (except work but that's what swearing was invented for). Thanks again! I'll update the thread soon :)
Best of luck! Fingers crossed reinstalling does the trick :)
NeonMist (OCE)
: Pls riot can we have 64 bit?
Hey NeonMist, That really sucks :( I imagine Riot's working on something with regards to this, but it could be a while. I'll try be as helpful as possible with a few suggestions, but keep in mind that although I own a mac and know a bit about them, I don't play League on mine. Ok here's a few things that might work. * **Close client during games** Having the client open during games is probably not helping, so best to close it. Click the gearbox in the top right corner of the client (could be top left corner on mac) to open up settings. Once you're there you should be able check the _"Close client during game box"_. If you're also having trouble with the client then check the _"Enable low spec mode"_ box as well. * **Disable sound** A lot of your problems appear to be as a result of sound. Playing without sound sucks but we might be able to at least stop the freezing and glitching by disabling it. To disable sound click the gearbox in the top right corner of the client. Something like this should show up https://i.gyazo.com/12501469d13b8275d61b1ab507ca2de4.png You want to click on the two tabs circled in red. On the first one, uncheck the _"enable sound"_ box (it should be towards the top). On the second one check the _"disable all sound"_ box (you'll need to scroll down to the bottom). * **Check if you have Time Machine set up** If you have Time Machine set up, the downgrade process it really easy. Go to system preferences and click on _"Time Machine"_, if it says _"Select Backup Disk..."_ you're out of luck. But if it doesn't say that anywhere the let me know and we should be able to downgrade you easily! * **Force Repatch and Reinstall** Most people appear to only have a problem with the microphone on macOS Mojave, so it's possible this is actually a problem with your installation and you just need to repair the game. It's pretty easy do to, just download the [Hextech Repair Tool](https://support.riotgames.com/hc/en-us/articles/224826367-Automated-Troubleshooting-Hextech-Repair-Tool) for Mac. Once you've installed it try a "Force Repatch", if that doesn't work then try a clean reinstall through the Hextech Repair Tool. * **Bootcamp** Bootcamp allows you to run both windows and macOS on your mac (you can switch between the operating systems on start up). It should be fairly easy to set up, and from what I've heard online running windows from bootcamp seems to work well for League. I'm pretty confident this will work, but not certain. Unfortunately you're going to need to pay for a copy of windows 10 to do this, you can find a cheap one [here](https://www.empiregaming.com/en_au/windows-10-home-32-64-bit.html). Try the first 4 options. **I don't recommend you try Bootcamp yet** until we get some input from some of the Wrenchmen. Personally I wouldn't try bootcamp until the problem persists for a few patches. But if you want to try Bootcamp add me on discord (Tele#0343) and I can take you through it.
LazersHD (OCE)
: Hi! I want to report this guy " name_removed " for being so toxic and having a negative attitude!
Hey LazersHD, Really sucks what happened in that game and you're right to want him reported, but it's actually against the [board rules](https://boards.oce.leagueoflegends.com/en/c/announcements/BjArMH2B-boards-universal-rules) to report people by name on the boards. That's why I've removed the name of the player you mentioned in your post. The best place to report is in the end-game lobby by clicking the report player button, or if you think this case is particularly serious or might not be detected, then you can submit your report directly to Riot through a [Riot Support ticket](https://support.riotgames.com/hc/en-us/requests/new). Make sure you submit your report in the _"Report cheating, phishing, or negative in-game behavior"_ category.
Noobster (OCE)
: Gifting
Hey noobster, You're right that chromas are individual items so you'd think they would be giftable just like skins or champions. The reason chromas aren't giftable appears to be simply that it wasn't prioritised on the launch of the new client, and it's still not a priority for the team since there's still [a whole lot of work](https://oce.leagueoflegends.com/en/news/client/client-features/future-plans-client) to be done on the client. See Riot KateyKhaos's [response](https://boards.na.leagueoflegends.com/en/c/bug-report/Jxx6j3B1-gifting-chromas-bugged?comment=000100000000000000000001000000010000) for more info. As for your second question; RP transfers not being allowed is an old safeguard against "RP farming". Back in the day you would get 400 RP for free once you reached level 3, so RP transfer was disabled to stop people leveling up 100s of smurfs to transfer RP to their main account. Now that system has been replaced with the Hextech system though, so hopefully once the developers finish the important stuff they start allowing RP transfers between accounts. Hopefully that answered your questions :)
: Update Gets Stuck at 100%
Woah that's really strange, have you tried doing a "Force Repatch" with the [Hextech Repair Tool](https://support.riotgames.com/hc/en-us/articles/224826367-Automated-Troubleshooting-Hextech-Repair-Tool)? That usually does the trick in these cases.
: Non-existant game?
I believe this is called a 'ghost game'. Generally I've found it goes away after re-logging a few times, or waiting an hour or so. So try doing that, and if it doesn't work let me know and I'll look into it a bit more for you.
: Minimapscaling :(
Hey BeardedRussian, I don't recommend you do this. I know he says in the video that you can't be banned for editing the game files, but that's not true. People have been known to have been punished for changing resolutions in order to gain an unfair advantage. In fact [**Riot Keyru**](https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/XhXwwb0f-permabanned-for-changing-gamecfg-even-though-riot-has-said-its-allowed?comment=0008) recommends you do not touch the game files at all. What you are doing here is essentially editing game files to gain an unfair advantage with a larger minimap. So yeah... don't do it! :D
JustJohn (OCE)
: can't ban champs in champ selects ban phase
Hey JustJohn, Yeah that sounds pretty annoying :( Hopefully we can get you back in game soon though. Try these for me in order, and if none of them work then get back to me and I'll escalate your case: + Enable low spec mode in settings, and then see if you can ban champions in a custom game. Make sure you're not running a bunch of stuff in the background (e.g youtube videos) and make sure you're not in a call. + Keep low spec mode enabled and disable sound in settings. Enter into a custom game again to see if you can ban champions. + If that doesn't work, then try a re-patch. Download the [Hextech Repair Tool](https://support.riotgames.com/hc/en-us/articles/224826367-Automated-Troubleshooting-Hextech-Repair-Tool) and then select _Force Repatch_ and hit _Start_.
Crumm (OCE)
: Frequent FPSdrops and frequent bug-splat errors
Hey Crumm, Sorry for the late reply. If you're still having this problem, try the following in order: + Confirm that your resolution settings are the same as before. It's possible things got reset to a high resolution on the new patch. Also check to see if lowering the resolution fixes the problem. + I assume you have restarted your PC, but if not, do that now and check to see if the game is working fine again. + Download and install the [Hextech Repair Tool](https://support.riotgames.com/hc/en-us/articles/224826367-Automated-Troubleshooting-Hextech-Repair-Tool). Open it, select _Force Repatch_ and press _Start_. Once the client has re-patched, open up League and see if the issue has been fixed. If none of that works, then let me know and I'll see what else we might be able to do :)
: I'm trying to play a game. I queue. I pick a champ. Then we go into loading screen and it is black.{{sticker:zombie-nunu-tears}} MAC
Have you enabled low spec mode and disabled animations? If you haven't then disable them in settings, and enter a custom game to see if it loads. There's a handy video [here](https://www.youtube.com/watch?v=_cq2vPiYULU) if you're not sure about how to disable low spec mode. If that doesn't work, then let me know, I might have to ask a Wrenchmen to help you out :)
: dosen't work at all{{sticker:zombie-brand-facepalm}}
Oh no! {{sticker:sg-janna}} Do you know what part isn't working? Maybe I can give you a hand :)
Jun Long (NA)
: Craptop crashed while 8.5 patch was going through.
Hey Jun Long, If you can actually get into the client, try clicking the gearbox and then clicking _"Initiate Full Repair"_. If you're unable to do that though, then the next best course of action is installing and running the [Hextech Repair Tool](https://support.riotgames.com/hc/en-us/articles/224826367-Automated-Troubleshooting-Hextech-Repair-Tool). Then once you're in the Hextech Repair Tool, select "Force Repatch" and click start. Re-installing will probably fix the problem too, but the Hextech Repair Tool might save you a complete re-install if the issue can be fixed with just a repatch. Let me know if you run into any issues :D P.S The messages aren't from 2 years ago, Riot's testing their new Zilean-tech in the client this patch. It sends everyone 2 years back in time, so make sure you buy some Bitcoin while you're there ;)
: Stolen Account
Hey Scarlet116, Have you already been in contact with Riot Support about your stolen account? If not then you need to get in touch now, they are your best shot at getting your account back. You can send in a Riot Support ticket [here](https://support.riotgames.com/hc/en-us/requests/new). Make sure you use the _"I need help recovering my account."_ category. Then explain what happened, and hopefully Riot can help you out! The $3,000 robbery is strictly a police matter, so there's unfortunately not much we can do there. Although I am surprised to hear the police can't take action on a $3,000 robbery. Maybe getting in touch with a lawyer is a good idea? Also just for future reference, NEVER disclose people's real names or locations on the boards. You probably didn't know this was a rule so there's no punishment this time, but please don't do it again :) Let me know if there's any issues with that support ticket and I'll do my best to help. Good luck :D
Evelynnie (OCE)
: https://imgur.com/a/vZ0Kd I provided screenshots of the chats as well as giving timestamps for other areas in chat that I didn't manage to screenshot. I also mentioned that I also used IFS, but sent a ticket to make sure. The Rioter basically said "death threats aren't allowed, I can't act on tickets, use IFS".
That text you underlined is a bit weird, I'll ask around and see what that's about. Although it does make sense that they didn't act on this case since report had already gone through the Instant Feedback System. Remember it's not like you get a harsher punishment or faster escalation because you sent it to Riot. They still have to abide by the same rules the Instant Feedback System has. So if the IFS had already dealt with it, there's no benefit to it being dealt with again.
Evelynnie (OCE)
: Just letting you know that sending it to Riot Support doesn't work. They just tell you they're not going to do anything and to use the IFS.
It's normal for them to ask you to remember to use the Instant Feedback System in the future since it's more efficient. But this the first I've heard that they're telling people they're not doing anything with reports. The report category is there after all, so they should be taking these reports seriously. Do you have a ticket ID, post, or screenshot of that message? I'd love to follow up with a few people and see what happened there.
: I'd love a rioter to read this.
Yeah so this behaviour is really bad, I think that stands by itself. As for your question on reports; pre-game chat is [recorded](https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/lo1oZ0Pm-champ-select-reporting?comment=000000030000) and you can be punished for breaking the rules there just like you can in-game. The current recommendation though is that you report them normally, but leave a short description note outlining that this person was toxic in pre-game chat. If you forgot to leave a short description note that's fine, just send [Riot Support](https://support.riotgames.com/hc/en-us/requests/new) a quick report request with the evidence you provided here. Make sure you use the _"I want to report abusive behavior, cheating, or a malicious link"_ category. Best of luck :)
: u cant give me a ban
That's really strange. Unfortunately the low priority queue punishment cannot be removed, but I'm sure the issue fixable if it was working before :D If you want some help from me or a wrenchmen, we're going to need a few things first: 1. A screen shot of that error message 2. Your CPU speed and RAM (check out [this video](https://www.youtube.com/watch?v=DhqVVS-ZzMg) if you don't know how to find it)
Bishamon (OCE)
: Higher rank than last season in placement?
Yeap, it's completely possible to get placed higher than you ended last season. It happened to these guys [here](https://boards.na.leagueoflegends.com/en/c/miscellaneous/ZmXXeh4W-placedhigher-than-i-ended-last-season). But it completely depends on what games you win, and the MMR of the players in those games. Just winning 8/10 placements doesn't guarantee anything.
esp (OCE)
: Not earning chests after getting S-, S or S+?
Have you recently been banned or chat restricted? Being banned or chat restricted will prevent you from earning chests until you show signs that you are reforming. More info on that [here](https://support.riotgames.com/hc/en-us/articles/209939463).
: I am no longer a member of my club and can not access other clubs
You can be in up to 4 clubs at once, so I don't think you being in a a single club already is an issue. Can you send me a screenshot of your clubs? Like [this](https://i.gyazo.com/51d9eea30d67c0e1924497c7bcafa411.png). And what happens when you enter a game, does a club tag show? Also, over a week without a response is pretty long for a support ticket. If you give me a ticket ID I might be able to look into what went wrong for you.
: Connection Error
Hey summoner, This sounds to me like a classic firewall issue. Try following the instructions in [this video](https://www.youtube.com/watch?v=GyJisyEQ248) to stop your firewall from blocking League. If that doesn't work, then I'm going to need you to answer these questions for me if you can: 1. Are you on a wifi/wireless connection, or are you playing with an ethernet/wired connection? + What is your ping usually? + Could other people be using this connection when you disconnect? + What anti-virus do you have if any?
PeterLBY (OCE)
: I found my Essence Collector Ward was last on my account
There's not much that we can do here for you TBH, our power is very limited for this kind of stuff. Your best bet it to get in touch with Riot [here](https://support.riotgames.com/hc/en-us/requests/new) and ask them what happened to your ward. I recommend you use the _"I have a question about blue essence conversion or rewards"_ category.
: Watch out
Hey Complex Link, We appreciate the good intentions here, but Naming and Shaming is not allowed. It's also not very effective to report people on the boards because chances are, not that many people (including Rioters) will see it. The best thing you can do is send in a [support ticket](https://support.riotgames.com/hc/en-us/requests/new) directly to Riot about this guy. The best category to use is _I want to report abusive behavior, cheating, or a malicious link_.
: Well said! I don't really have a point to make here, just curious about the interesting implications that this gives rise to. That word is also an everyday non offensive slang word for a cigarette, especially in the UK. Whats to stop brittish players from being banned when they say _"Brb, gunna step out for a F%%."_ or _"Sorry back now, was having a F%% in load screen."_ Surely its unfair _(perhaps even mildly unethical)_ to have different ban rules in different servers. Yet inevitably that word must get used a lot more in the european server, and not in a detrimental way. Is it fair to impose American _(who often seem to be more sensitive and reactionary than other nations)_ values onto the wider landscape of the game. For example, 'Chav' is pretty offensive thing to call someone in the UK, but i'd be willing to bet that isn't on the system's list of 'instant ban' words, because it isn't used at all in the states. Much like calling someone an 'Egg' in south Auckland, will get you trip to the hospital, where the N word _(which is hyper offencive in the states)_ might just get you a laugh or a sideways look. But you cant exactly ban the word Egg from league just becasue it's offensive to a small group of people. Taking that logic then, that you cant ban an ordinary word because it has offensive connotations to one demographic, is it fair to ban F%% when it is just an ordinary term for a large section of the population, just because one nation doesn't agree with it, but not ban other words like Chav, that other nations don't like? It's an American game for sure _(or is it? Seeming Tencent owns it.)_, but NA does not make up the majority of players, why are their values and morals more important than OCE words like Abo or Egg, or British words like Chav or Pikey? _____________ Like I said, I have no point to make here, just posing an interesting observation that could be some food for thought.
Yeah it's definitely a good point. From what I know, those terms have been selected as very severe partly because they are extremely frequently reported in the Instant Feedback system. I'm almost certain that EUW has a separate Instant Feedback system due to all the languages used on there. So it's possible that they have different terms which are considered severe due to people reporting certain terms differently than in OCE. But I don't know about between OCE and NA. Also just to clarify, in this case the _other_ 3 letter abbreviation was used (the one which removes the vowels). The boards has made this very confusing ahah XD
Intel x (OCE)
: I Get a 14 Day Suspension For This?
The boards censorship is a bit inconvenient here , but for anyone wondering the _"%%%"_ word is a 3 letter abbreviation of a derogatory term for homosexuals. You were likely punished so harshly primarily for saying "%%%" since Riot has a [zero tolerance policy for hate speech](https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/oii1yyRe-pretty-pathetic-how-riot-so-so-desperate-for-new-players-that-they-allow-premades-free-will?comment=0005). I have noticed though, that it seems like you were quoting another player the first time, and then you made another reference to it the second time? Assuming you have not been chat restricted before this, you might want to take a shot in the dark and [ask Riot](https://support.riotgames.com/hc/en-us/requests/new) to maybe reduce your punishment on this basis, but don't count on it. Keep in mind that not only is that term just unacceptable to use at all (even in reference), but you have also said _"rest of you can choke on a fat one"_ and _"people like you are shit"_ (among other things) which are not acceptable behaviour either. However, I am not Riot so I don't want to rule anything out. Also, I may be wrong but it seems like you stopped trying to win for a bit saying _"fun loss, enjoyt"_ and then came back with _"ill help but only for yasuo"_. If that is the case then there's pretty much no chance of getting this punishment reduced, since attempting to [purposefully loose the game](https://support.riotgames.com/hc/en-us/articles/201752884-Reporting-a-Player#h1q3) is a pretty serious offence. ____* Just as a bit of advice BTW, I strongly recommend you be very careful now because **your next offense will result in a PERMANENT BAN**. The system isn't very forgiving at higher tiers so even something small could result in a ban. If I was you I would either, _/mute all_ at the start of every game, unbind the enter key so you can't type in chat, or drag the chat to the side of the screen so it is no longer visible. Also if you need a hand with reforming, feel free to get in touch with me. Either here or on discord (Tele#0343) Good luck, and be careful!
Aethereas (OCE)
: I'll try to address all your major points. There's a lot to cover though, so you might want to read it in parts > > * You harass your team for being in silver multiple times with _"poor kid cant get out of silver"_, _"i love how ur in silver and you talk so much shit"_ > Yeah I called the guy out for being silver because he was saying from champ select that we had already lost the game purely cuz i picked jhin adc. He kept saying that picking jhin showed i didn't know how to play the game, like yeah i'll admit this was a little toxic but is it really so bad that i deserve to get banned for it? > > * You insult your entire team by saying _"xd bad team"_ and then insult another team mate by saying they have _"done literally nothing all game"_ The "xd bad team" wasn't directed at my team, it was directed at leona because she was blaming me for every thing that went wrong in the game. The "xd" was just poking fun at how saying your teams are bad is the "classic silver excuse" for why they can't get out of silver. Me pointing out that panth had done literally nothing all game wasn't directed at him or blaming him, it was me talking to leo and xin because i got dived by the enemies and killed trying to solo defend a tower, leo and xin flamed and blamed me for it, so i was like why are you blaming me and not the the 2-8 top laner who had fed all game, not showed up to a single teamfight and was just farming enemy krugs while enemy team 5 man pushes our inhibs. I had the highest kill participation on the team and had helped the team in every situation i could and yet they blamed me cuz i died from the enemy team dived me trying to solo defend a tower, I feel like it's reasonable to be a little indignant at that and point out what i did considering it wasn't aimed at panth and wasn't directly blaming him. The chat logs are right there, I didn't say anything negative to the other players in the game. It was only xin and leo and they were both flaming me from champ select, inting, swearing at me, calling me shit and blaming every single little thing in the game on me. They do all that and receive no punishment, I call leo silver and say that xin was crying and that means I deserve a ban? This just proves the point that context is sometimes more important than what is actually said. Automated system is a bad idea but riot just refuses to acknowledge or try to fix it. > * You then on multiple occasions you say Xin is _"crying"_, spending _"all game blaming others"_, and spending _"more time flaming than helping"_. Whether this is true or not, you're clearly just saying this to escalate the situation and insult him. Do you honestly think those things deserve a ban? The guy was literally flaming me for the entire game and int'd after he missed smite on a blue buff and you're saying i deserve a ban for saying he was crying and flaming his team? You calling me an asshole in your comment is more toxic than what I said to xin that game... >You said that you have been "banned before", which according to the escalation path tells me you're received at least 3 warnings before this permaban and failed to reform after every warning. This is why you received a permaban for this game. The system gave you multiple chances and you failed to reform. The last punishment i got was a 2 week ban which i received over a month before this perma ban. It was long enough for me to have unlocked honor again and start earning loot boxes. I had literally played hundreds of games between the last punishment and this one, but riot doesn't care about that. The way riot seems to be working, you could play 380 games perfectly behaved or with no chat at all but if you're passive aggressive in the other 20 you deserve a permaban. The system giving "multiple chances" is just 3 chances, that's it, it doesn't matter how many games you play well behaved, even if less than 1% of your total games played have some slight toxicity in it the automated system will still ban you. The system is flawed and is banning people for things that are barely even bannable offenses. Riot is refusing to implement tribunal or even personally review bans put in by the automated system and you're still praising them and acting like this is all working perfectly fine. Yeah i get that it's "just a game" and not real, but the money that people spend on the game is very real and to have riot permanently ban accounts that have had hundreds of dollars spent on them through an automated system that doesn't take into account anything but keywords and volume of reports is ridiculous. https://oce.leagueoflegends.com/en/news/game-updates/player-behavior/tribunal-oce This post was made 4 years ago. 4 years. 4 years ago they said they would sort this out and put tribunal back into the game but they just haven't bothered to do it. How could it possibly take 4 years to "improve" and "update" the tribunal system? Riot has made so many huge changes to the game in the past 4 years but they couldn't update/improve the tribunal system in that time? It just doesn't add up. Something is wrong with the system and riot isn't bothering to fix it because **they don't care about the players anymore**. Sad but unfortunately there's nothing anyone can do about it if riot refuses to even acknowledge that there's a problem :/
> _"yeah i'll admit this was a little toxic but is it really so bad that i deserve to get banned for it?"_ + Yes. As I explained before **frequent** unacceptable behaviour is why you were banned. This game by itself is not enough to warrant a permanent ban, but the fact that cases like this keep happening does warrant a permanent ban. > _The "xd bad team" wasn't directed at my team, it was directed at leona because she was blaming me for every thing that went wrong in the game._ + I don't quite get what you mean exactly. But even assuming that line was not toxic at all, it doesn't really matter, since even if we omit that your chat logs still aren't acceptable IMO. That line was only a small part of multiple other insults. > _Me pointing out that panth had done literally nothing all game wasn't directed at him or blaming him, it was me talking to leo and xin because i got dived by the enemies and killed trying to solo defend a tower_ + I find it very unconvincing that you were not _"blaming him"_ especially after you specifically said _"blame the path"_ while in-game. The fact is, it was obvious Pantheon could see the chat and you insulted him. > _Do you honestly think those things deserve a ban? The guy was literally flaming me for the entire game and int'd after he missed smite on a blue buff and you're saying i deserve a ban for saying he was crying and flaming his team? You calling me an asshole in your comment is more toxic than what I said to xin that game..._ + If Xin's behaviour is toxic and unacceptable, that doesn't give you a "free pass" to then insult him with no consequences. **You are judged for your actions only.** + As for what I said, I never meant to imply that you were an "asshole" this game. I never said that your conduct this game was "asshole"-ish or that you were an "asshole". All I was trying to say is that IF your team is being an "asshole" do not assume that gives you the right to to be an "asshole" as well, as a general principle. Whether or not you were an "asshole" this game is none of my business and ultimately up to you to decide. Either way, I have since changed the language and I apologise for any issues I may have caused. I'll be more careful in the future, thanks for the feedback :) You are completely right on the tribunal though IMO. It of course doesn't justify negative behaviour, but I do feel your frustration. It is definitely disappointing to see Riot not put resources into it, or at least explain why they are not putting resources into a Tribunal.
Essembie (OCE)
: > [{quoted}](name=Tele,realm=OCE,application-id=T8eq2lFQ,discussion-id=f5ZP7sKK,comment-id=0001,timestamp=2017-12-03T07:39:45.253+0000) > > I'll do my best to explain why you were banned, there's a lot to cover though, so you might want to read it in parts :D > > ___* > > The question isn't _"was my behaviour in just this specific game deserving of a permanent ban?"_ as you seem to imply it is. You may disagree but that's not how permabans are issued. > > Instead the question is more like;_ "am I frequently insulting others in chat and not changing my behaviour?"_, if so then you get permabanned. > > The escalation path is: > The escalation path means nothing at the moment. I used to think it did but I copped a 14 day suspension with no escalation for a reason which riot agreed was an incorrect trigger. Sorry dude but the suspension / banning system is rotten at the moment, and riot are being kinda dicks about legitimate concerns.
I have noticed the change recently too, I believe it's too crackdown on homophobic speech/racism, but it seems as though the net has been cast too wide in a few cases. But it shouldn't change much about my explanation. The OP himself agrees that when he was banned before he thought_"yeah that's reasonable i was pretty toxic there"_. So it seems it was a fair ruling in that case. BTW, do you know what the incorrect trigger was by any chance, or what the mistake was? It might come in handy if something similar happens again, I can let them know that the system is not working properly with that phrase/term.
: the escalation path part isnt exactly correct anymore.
I did leave out that it's possible to skip punishment tiers if you use really bad language (e.g racist terms, homophobic terms, asking other players to commit suicide... etc.). But apart from that I'm not aware of any major changes? Please let me know if you know something I don't!
: i have my side of the chat saved, cause riot sent it to me...what i dont have is the side where the person says kys and tells me to fuck off and die...so umm...im fine with a 10 game chat ban, but what is he gonna get...i reported it...do something.
I can't help too much with why you were banned unless you post the full chat logs, but I suspect there's probably something that you haven't noticed in there. A good way to see if your behaviour wasn't great, is to think _"would I say these things directly to a stranger on the street?"_, if the answer is no chances are your chat logs weren't great. Now, what your team mate said in that game is 100% unacceptable and against the rules. Sorry you had to play with someone like that :( If you're not happy with how the report system dealt with your report though, I recommend you submit a Riot Support Ticket [here](https://support.riotgames.com/hc/en-us/requests/new). The best category to use is: **_"I want to report abusive behavior, cheating, or a malicious link"_**
Aethereas (OCE)
: Is riot just looking for excuses to ban people these days..
I'll do my best to explain why you were banned, there's a lot to cover though, so you might want to read it in parts :D ___* The question isn't _"was my behaviour in just this specific game deserving of a permanent ban?"_ as you seem to imply it is. You may disagree but that's not how permabans are issued. Instead the question is more like;_ "am I frequently insulting others in chat and not changing my behaviour?"_, if so then you get permabanned. The escalation path is: > **First Offense**: 10 Game Chat Restriction > **Second Offense**: 25 Game Chat Restriction > **Third Offense**: Two Week Suspension > **Fourth Offense**: Permanent Suspension You said that you have been _"banned before"_, which according to the escalation path tells me you're received at least 3 warnings before this permaban and failed to reform after every warning. **This is why you received a permaban for this game.** The system gave you multiple chances and you failed to reform. ___* You also said that this game wasn't even worthy of a chat restriction, but I definitely disagree and I think others will too. Most of the chat is passive aggressive and you insult your team on multiple occasions. * You harass your team for being in silver multiple times with _"poor kid cant get out of silver"_, _"i love how ur in silver and you talk so much shit"_ * You insult your entire team by saying _"xd bad team"_ and then insult another team mate by saying they have _"done literally nothing all game"_ * You then on multiple occasions you say Xin is _"crying"_, spending _"all game blaming others"_, and spending _"more time flaming than helping"_. Whether this is true or not, you're clearly just saying this to escalate the situation and insult him. Did you tell other players to kill themselves? No, but the bar is a bit higher than that in League. And to continuously display this kind of behaviour is unacceptable. ___* You also seem to imply that because Xin and Leona were breaking the rules, that makes you breaking the rules ok. This is not how it works. People insulting others does not give you the right to insult other people as well. You are judged for your actions only, and in this case your actions were not acceptable.   I hope that explains things. As with 90% of cases I see on the boards, all of this could have been completely avoided if you had muted and just focused on winning the game. If you do choose to come back to League I **strongly** recommend you take this advice. And remember we'll always be on here to help if you want some tips on reforming :)
Maraudaur (OCE)
: Thank you and farewell
Thanks for all the great community stuff you've done over the years man. I know me and everyone else in the community really appreciates it. Wish you the best of luck in whatever you get onto next :D You will be missed!!! :( {{sticker:sg-soraka}}
Dip sucks (OCE)
: Can you still get a border if rank goes up in preseason?
If you were gold when the season ended then yes, you will just get a gold border. Your rank in the preseason will not give you any rewards, only your rank during the actual season will give you rewards.
Mr D (OCE)
: hey man thanks its, #32556082 my paypal email is separate from all others and is used specifically for paypal only, so i can keep track of whats going on with it and keep the account secure, literally the only thing that email has in it are paypal receipts. in my conversation with riot support i gave them my paypal email so they can send a quick message to it and i can reply back to confirm that its me, i haven't got a message from them about that yet, if one of your guys can get a hold of me via the email i used to issue the support ticket then ill hand it over, sorry if this seems shady but i dont want to post my emails (especially this one) on a public forum
Sorry I took so long, my usual contact was unavailable. Unfortunately, your PayPal transaction IDs are not enough evidence on their own to recover an account, but they are strong supporting evidence during the account recovery process. Here's my recommendation for your case: + Send in a [Riot Support](https://support.riotgames.com/hc/en-us/requests/new) ticket in the _"I need help recovering my account."_ section if you haven't already. + Tell them that you have lost access to the email and forgotten the password, and would like to go through the account recovery process. + They should send you a bunch of questions, answer those as best you can (they will be tough, you may beed to ask friends and family to help you remember some), then supply your PayPal transaction IDs as additional evidence. Also mention literally anything else you think is good evidence that you are the account holder (e.g credit cards used, maybe you remember buying X champion on release date with IP... etc.) I wish you the best of luck :D
XueX (OCE)
: I am very curious today.
You may be interested in Vasilii then. He essentially AFKed in an LSPL match (Challenger series for LPL). He's on Ashe in this video. Watch him closely on the minimap. https://www.youtube.com/watch?v=wzXTyLyeqy0 The loud bang you hear is him smashing his keyboard BTW. Many people who have played with him report being scared that Vasilii would hurt them. He was also banned late this October for supposedly beating his girlfriend on stream. Not a good person in general.
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Tele

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