Aneirin (OCE)
: > Had a post get deleted by a mod because apparently pointing out trolls is bad No, because witchhunting is bad; and photoshop is a thing. I could make a thread saying "WaxLadrian used homophobic slurs all game" and no-one would know whether its true or not. I could even whip up a couple of screenshots that "prove" you did it. Combine that with the fact that the boards can't ban anyone anyway, and there's no reason to allow the threads to remain. You can submit a manual support ticket to riot where you can describe the troll's behaviour, and they can watch the full replay. Only catch is it'll probably take a couple of weeks to get reviewed, and they generally aren't allowed to tell you if they got punished or not.
"photoshop is a thing. I could make a thread saying "WaxLadrian used homophobic slurs all game" Im saying let me download the whole replay, if a tribunal member watches it and thinks yeah thats worth a ban, surely they can watch their own replay... if it doesn't match ban the guy making the false report. that seems like such a soft defense. "Combine that with the fact that the boards can't ban anyone anyway" retire mods, have a tribunal. simple. "You can submit a manual support ticket to riot where you can describe the troll's behaviour, and they can watch the full replay. Only catch is it'll probably take a couple of weeks to get reviewed, and they generally aren't allowed to tell you if they got punished or not." This is exactly what im asking for, but not some soft mod or game support staffer. Have a tribunal again. This is the whole point but dont leave it up to support tickets, leave them for bugs and things that are broken. Make a report a troll email and have 1 staffer sit there watching vids.
HeartVine (OCE)
: It's important to note that the boards has a "no name and shame" policy, which basically means that it's a breach of the rules to identify "troublesome" summoners. There's nothing wrong with discussing the issue, it's when people start identifying others as rule-breakers that it becomes a problem. The reason for this policy is to prevent situations devolving into full-on arguments, witch hunts and the like. My understanding of the moderation that actually goes into it is that threads typically aren't deleted unless the identifying information can't be edited out (which I *think* is only a problem when entered into the optional "link" box on thread creation, as that can't be edited) *or* when the thread devolves into a state of intense toxicity, in which case it doesn't matter what the thread is about it would get deleted anyway. So far as contacting a human and/or triggering manual reviews, there is the option of submitting a ticket to [Support](https://support.riotgames.com/hc/en-us/requests/new) (for reporting players, use the "Report cheating, phishing, or negative in-game behavior" option) with any available evidence (such as screenshots/videos, chat logs [if you've kept a record of what was said] etc). To be clear, you'll likely just get a generic response simply stating that they'll look into the case and that they wont be able to inform you of any action taken (which differs from reporting in-game as you wont be able to receive an IFS notification). They'll likely also recommend you use the post-game report option where possible (that's standard procedure for the support staff when dealing with player behaviour reports).
"it's when people start identifying others as rule-breakers that it becomes a problem" Really, because if I had a list of people who frequently int, grief and throw ranked games and I saw one in my lobby I may just dodge. How is that a bad thing? If riot arent going to refund the lp lost for having some kid throw a game, why should I be forced into playing with them (being punished for dodging) or not being able to ban them from my match making lobby so I dont get paired with a troll? Protecting trolls isnt a thing. "My understanding of the moderation that actually goes into it is that threads typically aren't deleted unless the identifying information can't be edited out." Page 1 of the oce forums there is legit a troll post about suicide and people telling each other to k... them selves etc I legit had to email a mod about it today who was trying to justify why my post was deleted and that gets to stay haha while my point was mods and automated systems miss alot. players need a direct email to message... guess what... I had a email, i replied to it because mods and automated systems missed it :/ ps its been there for 4 years haha "So far as contacting a human and/or triggering manual reviews, there is the option of submitting a ticket to Support " Make this more of a thing. I dont need to be told when the troll is banned (although telling people hey guess what we took a trol out may help the community), but rather than clogging up a support ticket which takes time from people fixing bugs etc, make I dont know... a report a troll email that people can send these thing to? imagine if someone had that genius idea. Just me but people seem to just lack common sense.
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Talon12 (OCE)
: Overwolf isnt explicitly restricted, they do say its accepted even, but there is a small chance the bot will pick it up and ban you. > We never formally approve any applications and blanket green light them to be guaranteed safe, because there is always a chance the apps can change down the road or the situation pivot. That said, we do flag applications as being compliant within our guidelines and permissible to be published. > > Overwolf plugins go through an approval process with our Developer Relations team that ensures that they are compliant with our current policies and guidelines before they are approved for API access and to be released to players by Overwolf. In the case of this particular application, while it's on the line, we did clear it for being compliant with our current policies. Using it will not get you into any kind of trouble, and worst case scenario we would take our concerns up with Overwolf and the app publisher, not the players in question. > > Apologies for the confusion in the contradiction with the post from another Red below, but this is just a simple case of an honest misunderstanding internally that my team will work to address.
Ok cool thanks for that.
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WaxLadrian

Level 44 (OCE)
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