: I am in a similar situations to you, what was the email about that you received? try making a support ticket, an answer can take a while but you will get one.
> [{quoted}](name=sneakymonkey,realm=OCE,application-id=T8eq2lFQ,discussion-id=YTLhkqVx,comment-id=0000,timestamp=2018-03-13T09:05:06.042+0000) > > I am in a similar situations to you, what was the email about that you received? try making a support ticket, an answer can take a while but you will get one. The email didn't cite any reason - just said I was permanently suspended until the year 2100 and that it was because of something severe. Not sure why, since the account technically hadn't been used to play a game in almost a year.
: It's likely the account was compromised and used for something like scripting which got it banned. Submit an account recovery ticket to player support and they ought to be able to help you out: https://support.riotgames.com/hc/en-us/requests/new Lemme know if you need a hand with any part of the process :)
> [{quoted}](name=Seras Dragon,realm=OCE,application-id=T8eq2lFQ,discussion-id=YTLhkqVx,comment-id=0001,timestamp=2018-03-13T09:23:13.888+0000) > > It's likely the account was compromised and used for something like scripting which got it banned. > > Submit an account recovery ticket to player support and they ought to be able to help you out: https://support.riotgames.com/hc/en-us/requests/new > > Lemme know if you need a hand with any part of the process :) According to the match history the account hasn't been used to play a game since 2016... well before I asked Riot support to retrieve the account, which is interesting. I've already submitted a report under the suspension system just tonight. I'll wait and see.
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iMatlock

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